Shopify app
New3Chat.ai: AI Customer Agent
Turn store chats into leads, purchases, and better support
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- NEW CORE TECH CO,. PTE. LTD.
- Launched
- April 1, 2026
- Pricing
- From $299/month. Free trial available.
- Languages
- English, Chinese (Simplified), Chinese (Traditional)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$299/month
band: $100 to $299 · 15-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Growth | $299/month | $2990/year | 15 days | none stated | 12,000 Message Credits per month.; 50 Knowledge Units; Unlimited Seats; Unlimited Skills; WhatsApp&Email |
| Pro | $499/month | $4990/year | none | none stated | 20,000 Message Credits per month.; 500 Knowledge Units; 1-year Data Retention; Granular AI Control; TikTok; Brand |
| Business | $1,999/month | $19990/year | none | none stated | 100,000 Message Credits per month.; 5,000 Knowledge Units; Unlimited Data Retention; Onboarding Package; Data Top-ups; IM Group Support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Voice support
- Social media
- Multi-language
- Real-time translation
Automated responses
- Cart recovery
- FAQs
- Product recommendations
- Quick replies
- Shipping alerts
- Cross-sell
- Upsell
Customization
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products
- Edit products: Products, collections
Developer
NEW CORE TECH CO,. PTE. LTD.
- Apps in the dataset:
- 1
- Address:
- 143 Cecil Street, Singapore, 069542, SG
- Website:
- www.3chat.ai
- Support email domain:
- 3chat.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- Sales loop that identifies intent, handles objections, and drives purchase
- Multimodal AI understands text, images, voice, short videos, and files
- Omnichannel inbox for storefront chat, WhatsApp, Instagram, and TikTok
- Agent Builder to create, train, and test your own AI sales agent
- Data loop improves scripts, recommendations, and follow-ups over time
AI customer agents for businesses that sell and serve through social and messaging channels.
3Chat.ai is an AI customer agent for businesses that sell and serve through social and messaging channels. It turns storefront inquiries and social DMs into sales opportunities across WhatsApp, Instagram, Messenger, TikTok, email, and Shopify storefront chat. The agent understands intent, handles objections, recommends products, follows up with hesitant shoppers, and hands off complex cases to human agents.
Questions and comments
Questions people ask about 3Chat.ai: AI Customer Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.