Shopify app
NewCognilexa WhatsApp Agent
AI agents answer your customers on WhatsApp from your store
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Cognilexa OÜ
- Launched
- October 7, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.53
category median 4.55
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$24/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | Free | not offered | none | none stated | 1 AI agent (multilingual); 100 messages per month; Product catalogue search; All core features included; Email support; Perfect for: New stores testing WhatsApp |
| Professional | $24/month | $240/year | 7 days | none stated | Up to 4 AI agents (multilingual); 2,500 messages per month; Advanced lead scoring and export; Up to 2,500 products indexed; Full agent configuration; Priority email support; Perfect for: Growing e-commerce stores |
| Enterprise | $60/month | $600/year | 7 days | none stated | Unlimited AI agents (multilingual); 10,000 messages per month; Custom agent instructions; Up to 5,000 products indexed; All Professional features; Advanced reporting & exports; Priority support; Perfect for: High-volume stores & agenci |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsFeb 12, 2026DekoryapTürkiye3 months using the app
"Sonunda düzgün çalışan bir WhatsApp botu buldum. Müşteriyle iletişime geçmek ve sipariş linki paylaşmak çok kolaylaşmış, Teşekkürler"
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Meta Business Suite 6 apps
- Whatsapp Bussiness
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, marketing, store analytics, Online Store
- Edit customers: Customer data
- Edit products: Inventory, product listings, products, collections
- Edit orders: Draft orders, order fulfillments, all order history for the last 60 days, shipping information
- Edit discounts: Discount codes and promotions
- Edit marketing: Marketing events
- View store analytics: Analytics, reports
- Edit Online Store: Checkout page
- Edit other data: Price rules
Developer
Cognilexa OÜ
- Apps in the dataset:
- 1
- Address:
- Tallinn, EE
- Website:
- cognilexa.com
- Support email domain:
- cognilexa.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- AI answers product questions from your live store catalogue
- Looks up orders, stock and delivery status while it replies
- Captures leads with scoring, tags, notes and CSV export
- One inbox for every WhatsApp conversation, human hand-off
- Replies in your customer's language, from your own catalogue
AI agents answer your customers on WhatsApp using your live store products, stock and orders.
Your customers ask questions on WhatsApp. This app puts an AI agent on your number, connected to your Shopify store, so those questions get answered with your real products, stock and orders.
It searches your catalogue, looks up orders and inventory, replies in your customer's language, and captures leads as it chats.
One inbox for every conversation, with human hand-off whenever you want it. Setup takes minutes.
Questions and comments
Questions people ask about Cognilexa WhatsApp Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.