Shopify app
EmergingUserLoop Post Purchase Surveys
Collect feedback via popups, email and checkout surveys
- Rating on Shopify
- 5.0(24)
- Reviews
- 24
- Developer
- UserLoop
- Launched
- March 22, 2021
- Pricing
- Free plan available. Free trial available.
- Languages
- English, French, German, Spanish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.72
category median 4.77
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 24
Starting price
$19/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Basics | Free | not offered | none | none stated | 50 Responses Per Month; 1 Survey; 3 Questions per survey; 5 Question Types; AI Question Writer |
| Unlimited | $19/month | $200/year | 14 days | none stated | Unlimited Responses; 3 Surveys; 10 Questions per survey; Discount Code Rewards & Incentives; Data Export; PDF & Email Reports; MCP Integration for Claude + ChatGPT |
| Plus | $99/month | $950/year | 14 days | none stated | Unlimited Responses; Unlimited Surveys; Unlimited Questions; Discount Code Rewards & Incentives; Data Export; PDF & Email Reports; Unlimited Team Seats; MCP Integration for Claude + ChatGPT |
Rating distribution
24 ratings on the listing when last refreshed.
- 5 stars24(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsApr 20, 2026The Foggy DogUnited StatesAbout 2 months using the app
"Awesome app for a great price. We were evaluating Fairing but balked at the price and frankly Userloop is doing basically everything we would want ..."
5 starsJan 26, 2026Love Me Gluten FreeUnited StatesAlmost 2 years using the app
"We’ve really enjoyed using Userloop for our monthly customer surveys. We’ve been on the platform for a while now, and it’s clear the team is ..."
Developer replied. Read on Shopify
5 starsJan 29, 2025Slice EngineeringUnited StatesAbout 18 hours using the app
"I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Conditional logic
- Custom styles
- Embedded forms
- Templates
- Scheduling
- Multi-language
Survey types
- Customer satisfaction
- Market research
- Product feedback
- Post-purchase
- Attribution
Submission management
- Data export
- Analytics
- Customer segments
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- facebook reviews
- Google Reviews 27 apps
- Klaviyo 1144 apps
- Meta 191 apps
- OpenAI 195 apps
- Truspilot Reviews
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
UserLoop
- Apps in the dataset:
- 2
- Address:
- 71 Shelton Street, London, ENG, WC2H 9JQ, GB
- Website:
- userloop.io
- Support email domain:
- userloop.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Hulk Contact Form Builder
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EG Contact Form Builder Survey
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- Survey customers at checkout, by email and on site
- Connect survey data to Claude or ChatGPT via MCP — ask anything
- Storefront popups & app blocks capture feedback before the sale
- Every question type you need, AI suggests what to ask customers
- Multi-language support with automatic translation to 100+ languages
Turn customer feedback into growth with AI-powered surveys
UserLoop turns customer feedback into decisions your whole team can act on. Capture pre-purchase insights with storefront popups and app blocks, no code needed. Run post-purchase surveys on your thank you and order confirmation pages and by email. Connect your data to Claude or ChatGPT via MCP - ask questions, spot trends, and get answers. Share scheduled AI reports across marketing, product, and support. Auto-translate surveys into 100+ languages. Reward responses with discount codes.
Questions and comments
Questions people ask about UserLoop Post Purchase Surveys, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
24 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.