Shopify app
EmergingSwap Global
Duties, taxes, and DDP shipping. You stay merchant of record.
- Rating on Shopify
- 4.7(42)
- Reviews
- 42
- Developer
- Swap Commerce (Dev)
- Launched
- May 15, 2024
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.40
category median 4.19
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
7%
3 of 42
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Charges for orders shipped may apply | not listed |
Rating distribution
42 ratings on the listing when last refreshed.
- 5 stars38(90%)
- 4 stars0(0%)
- 3 stars1(2%)
- 2 stars0(0%)
- 1 star3(7%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 30, 2026P&CoUnited KingdomAbout 1 year using the app
"Swap has been fantastic to date! They are always very quick to support with new developments as the global trading landscape continues to change for ..."
5 starsSep 24, 2026WingbackUnited Kingdom28 days using the app
"New to the system but it's already making a big difference to the operational part of our business. The process has been great, the onboarding ..."
5 starsSep 23, 2026Marie-ChantalUnited Kingdom11 months using the app
"Swap is a really useful tool that helps us manage our store returns seamlessly, making the process much easier for our team. The whole team ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Rate calculation
- Flat fee
- Carrier-based
- Dimension-based
- Distance-based
- Product-based
- Weight-based
- Multi-zone
- Multi-origin
Customization
- Custom notifications
- Delivery date
- Address validation
- Rename options
- Multi-currency
- Custom rules
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store credit, store analytics, Shopify Payments, Online Store, custom data, other data
- View customers: Browsing behavior, customer data
- Edit products: Inventory, products, collections
- Edit orders: Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history, returns, third-party fulfillment, draft orders, shipping information
- Edit store credit: Store credit accounts, store credit account transactions
- Edit store analytics: Web pixels
- View Shopify Payments: Shopify Payments accounts, Shopify Payments disputes, Shopify Payments payouts
- View Online Store: Theme
- View custom data: Metaobjects
- Edit other data: Locales, Shopify Markets settings, locations, publications of products on sales channels
Developer
Swap Commerce (Dev)
- Apps in the dataset:
- 2
- Address:
- 86-90 PAUL STREET, London, ENG, EC2A 4NE, GB
- Website:
- not stated
- Support email domain:
- swap-commerce.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- Show guaranteed total landed cost with duties and taxes at checkout
- Ship DDP to any country from your own warehouses and 3PLs
- Stay merchant of record and receive funds directly
- Automate cross-border tax filing, remittance, and duty drawback
Calculate and guarantees duties and taxes at checkout. You stay merchant of record.
Swap Global runs your international selling from your existing Shopify store. Duties and taxes are calculated and guaranteed at checkout, so shoppers see one final price with no surprise customs bill. Orders ship DDP from your own warehouses and 3PLs with customs documentation automated, and cross-border tax filing, remittance, and duty drawback run without your team. You stay merchant of record, keep your customer data, and receive funds directly.
Questions and comments
Questions people ask about Swap Global, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
42 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.