EcomAppReviews

Shopify app

Leader

Sendcloud | Shipping Platform

Easy shipping automation to help your business grow.

Rating on Shopify
4.5(516)
Reviews
516
Developer
Sendcloud
Launched
July 29, 2015
Pricing
Free plan available. Free trial available.
Languages
Dutch, English, French, Spanish, Italian, German, Swedish, Danish

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Shipping

#12 of 612

See the ranked table

Rank in Shipping rates

#4 of 228

See the ranked table

Bayesian rating

4.45

category median 3.99

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

11%

59 of 516

Starting price

$40/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Pricing is set outside Shopify: External charges may be billed by Sendcloud separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedUse our pre-negotiated shipping rates; Service points in your checkout; Limited tracking emails for 2 languages
Lite$40/month$382/year14 days+ €0.12 per label on a monthly plan, or + €0.10 per label on an annual planShip with your own carrier contract; Schedule pick-ups with carriers; Full suite of tracking emails
Growth$124/month$1187/year14 days+ €0.11 per label on a monthly plan, or + €0.09 per label on an annual planFull branded tracking page; Tracking via SMS; Pack & Go picking solution; Phone, email & live chat support
Premium$249/month$2387/year14 days+ €0.10 per label on a monthly plan, or + €0.08 per label on an annual planReturn portal; Unlimited shipping & return rules; Dedicated Customer Success Manager; Remove Sendcloud watermark

Rating distribution

516 ratings on the listing at crawl time.

  • 5 stars384(74%)
  • 4 stars67(13%)
  • 3 stars6(1%)
  • 2 stars10(2%)
  • 1 star49(9%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 4 starsOct 17, 2026dabble & co.Netherlands6 months using the app

    "While not super straightforward to set up or understand if you're new to parcels and shipping, it seems to be the best platform for a ..."

    Read on Shopify

  • 1 starSep 30, 2026The Pretty Dress CompanyUnited KingdomAbout 4 hours using the app

    "**0 Stars – Terrible Customer Support Experience** My experience with Sendcloud support was extremely frustrating. The AI messenger was awful and repeatedly refused to put ..."

    Read on Shopify

  • 5 starsAug 31, 2026MatagiNetherlandsAbout 1 year using the app

    "Toen we ruim een jaar geleden begonnen met ons allereerste merk en onze eerste webshop, hadden we echt geen idee wat er allemaal op ons ..."

    Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • Sendcloud | Shipping Platform Shopify app screenshot: Ship your orders in minutes with the best carriers | Sendcloud
    1 of 5: Ship your orders in minutes with the best carriers | Sendcloud
  • Sendcloud | Shipping Platform Shopify app screenshot: Increase conversion with flexible delivery options | Sendcloud
    2 of 5: Increase conversion with flexible delivery options | Sendcloud
  • Sendcloud | Shipping Platform Shopify app screenshot: Pick and pack more orders, faster, and error-free | Sendcloud
    3 of 5: Pick and pack more orders, faster, and error-free | Sendcloud
  • Sendcloud | Shipping Platform Shopify app screenshot: Reduce and resolve WISMO-tickets faster | Sendcloud
    4 of 5: Reduce and resolve WISMO-tickets faster | Sendcloud
  • Sendcloud | Shipping Platform Shopify app screenshot: Take the hassle out of returns | Sendcloud
    5 of 5: Take the hassle out of returns | Sendcloud

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Labels and packaging

  • Label creation
  • Bulk printing
  • Packing slips
  • Customs documents
  • Return labels
  • Packaging
  • Barcode scanning
  • Pick lists
  • Shipping insurance
  • Shipping rules
  • Delivery date
  • Order sync
  • Multi-language
  • Carrier selection
  • Shipping rates

Managing shipments

  • Order sync
  • Real-time tracking
  • Branded tracking page
  • Email notifications
  • Order updates
  • Shipping analytics

Rate calculation

  • Carrier-based
  • Distance-based
  • Weight-based
  • ZIP/post code
  • Multi-zone

Customization

  • Custom notifications
  • Tracking pages
  • Delivery date
  • Multi-language
  • Custom rules

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Sendcloud

Apps in the dataset:
1
Address:
Stadhuisplein 10, Eindhoven, 5611 EM, NL
Support email domain:
sendcloud.com
English support:
yes
Resources:
Privacy policy, FAQ, changelog

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
  • Easy setup: connect your store in seconds, no code needed.
  • Ship via 170+ carriers like DHL, UPS & more using Sendcloud rates or your own.
  • Customize delivery: offer home, pickup points, same-day or next-day options.
  • Print labels, sync orders & manage returns in one platform.
  • Branded tracking emails, WhatsApp, SMS, and return portal.

Automate shipping and improve customer experience with flexible delivery, branded tracking & more.

Shipping shouldn’t slow you down. Sendcloud automates your shipping workflow and helps you deliver a better delivery experience from checkout to delivery.

Connect your Shopify store to 170+ carriers, automatically create shipping labels, offer flexible delivery options, and keep customers informed with branded tracking updates.

From label creation to returns, manage your entire shipping process in one platform.

Questions and comments

Questions people ask about Sendcloud | Shipping Platform, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

516 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.