Shopify app
NewSupportHub Helpdesk
Track, manage, and resolve customer complaints
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Digimaa
- Launched
- August 12, 2026
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.41
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- Edit customers: Customer data
- Edit products: Products, collections
- View orders: All order history for the last 60 days
- Edit Online Store: Checkout page, Online Store script tags, theme
Developer
Digimaa
- Apps in the dataset:
- 4
- Address:
- Mumbai, MH, IN
- Website:
- not stated
- Support email domain:
- binaryic.in
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Collect customer complaints with customizable support forms.
- Track and manage all support requests from one dashboard.
- Resolve issues faster with organized complaint management.
SupportHub – Complaint Desk is a simple and effective
SupportHub – Complaint Desk is a powerful yet simple Shopify app designed to help merchants manage customer complaints, support requests, and inquiries in a structured and efficient way. Customer support plays a critical role in building trust and long-term relationships, but many businesses struggle with scattered communication and unorganized complaint handling. SupportHub solves this problem by providing a centralized system where all customer interactions are captured and managed seamlessly.
Questions and comments
Questions people ask about SupportHub Helpdesk, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.