Shopify app
NewReturnFence
Review recent refund signals before fulfillment
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Phoenix Digital Growth
- Launched
- July 15, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.29
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19.99/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Refund watchlist with signal scores; Automatic screening for new orders; Up to 2 active refund-history rules; Review queue with order links |
| ReturnFence Pro | $19.99/month | $199/year | 7 days | none stated | Unlimited active refund-history rules; Email alerts for newly flagged orders; Exportable review and activity history |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
Prevention tools
- Order hold
Alerts and analytics
- High-risk alerts
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, orders
- View customers: Customer data
- Edit orders: All order history for the last 60 days
Developer
Phoenix Digital Growth
- Apps in the dataset:
- 2
- Address:
- 8804 N 11th Pl, Phoenix, AZ, 85020, US
- Website:
- returnfence.hermesplant.com
- Support email domain:
- phoenixdigitalgrowthagency.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Build a refund watchlist from recent Shopify order and refund history
- A 0-100 refund signal score with the factors behind each result
- Rules that flag matching new orders for review before you fulfill them
- Approve or hold each flagged order, with a full activity trail
Review recent refund signals before fulfillment
ReturnFence evaluates each new order against merchant-configured rules using refund events in Shopify's standard 60-day order-history window. Matching orders enter a review queue where you can approve or add a hold tag before fulfillment. It does not identify Shopify Returns, prove abuse, cancel orders, or make fulfillment decisions. It builds a 0-100 refund signal score per customer, ranks the review queue by signal strength, and sends Pro merchants a weekly refund-signals digest.
Questions and comments
Questions people ask about ReturnFence, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.