Shopify app
NewRetrics ‑ AI Retention Engine
Predict churn and approve AI-drafted win-backs
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Retrics
- Launched
- July 17, 2026
- Pricing
- From $149/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.58
category median 4.57
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$149/month
band: $100 to $299 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Growth | $149/month | not offered | 14 days | none stated | Churn risk & reorder-date predictions; Customer 360 with next-order forecast; RFM, cohort & lifetime-value analytics; Ranked next-best retention actions |
| Scale | $299/month | not offered | 14 days | none stated | Everything in Growth; Reorder & win-back audience builder; SMS-ready lists on reorder windows; Klaviyo-shaped CSV export |
| Concierge | $1,200/month | not offered | 14 days | none stated | Everything in Scale; Meta audiences from retention segments; Loyalty, rewards & support insights; White-glove onboarding & support |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 22, 2026Arbo SpaceUnited States4 days using the app
"We were guessing at retention before this. Retrics pulled our order history in and showed us repeat rate, churn risk, and which segments were worth ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Real-time tracking
- Activity tracking
- Event tracking
- Segmentation
- Page views
- Visitor IP
- Lifetime value (LTV)
- Broken links
- Loyalty analysis
- Cohort analysis
Marketing and sales
- AI insights
- Marketing attribution
- Checkout analytics
- ROAS
- Profit insights
- Purchase tracking
- Funnel analysis
- UTM tracking
- Abandoned cart
- Pixel tracking
Visuals and reports
- Heatmaps
- Analytics dashboard
- Custom dashboards
- Multi-store reports
- Benchmarking
- Custom reports
- Data export
- Historical analysis
- Forecasting
- Report scheduling
- Notifications
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Retrics
- Apps in the dataset:
- 3
- Address:
- Newark, DE, US
- Website:
- not stated
- Support email domain:
- retrics.ai
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Understands each customer’s reorder rhythm and next likely purchase.
- Identifies loyal customers and what they may need next.
- Scores lapse risk against each customer’s own buying cadence.
- Drafts personalized reorder, win-back, and cross-sell messages.
- Reveals product, cohort, LTV, and repeat-purchase trends.
Predict which customers are about to lapse and approve AI-drafted win-backs that bring them back.
Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable.
It groups customers by buying behavior — reorder timing, lapse risk, second-order likelihood, and lifetime value — and explains the reason behind each group.
For each group it drafts ready-to-send reorder, win-back, and cross-sell messages you review and approve, and reports repeat-purchase trends by product, cohort, and time.
Questions and comments
Questions people ask about Retrics ‑ AI Retention Engine, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.