Shopify app
NewRetentionLab: Reduce Churn
Retention on autopilot for ecommerce brands
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- RetentionLab
- Launched
- June 3, 2026
- Pricing
- From $29.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.50
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29.99/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $29.99/month | not offered | 14 days | none stated | Sync up to 2,500 contacts; 14-day free trial |
| Launch | $99/month | not offered | 7 days | none stated | Sync up to 10,000 contacts; 7-day free trial |
| Grow | $399/month | not offered | none | none stated | Sync up to 50,000 contacts |
| Accelerate | $699/month | not offered | none | none stated | Sync up to 100,000 contacts |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Activity tracking
- Segmentation
- Lifetime value (LTV)
- Loyalty analysis
- Cohort analysis
Marketing and sales
- AI insights
- Marketing attribution
- ROAS
- Funnel analysis
Visuals and reports
- Analytics dashboard
- Benchmarking
- Historical analysis
- Forecasting
- GDPR compliance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, marketing, Online Store
- View customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- Edit discounts: Discount codes and promotions
- Edit marketing: Marketing events
- View Online Store: Online Store pages
Developer
RetentionLab
- Apps in the dataset:
- 1
- Address:
- 7533 S CENTER VIEW CT, STE N, West Jordan, UT, 84084, US
- Website:
- not stated
- Support email domain:
- retentionlab.ai
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Retention X: Grow Profit & LTV
5.0(127) · listed as similar by Shopify
Repeat Customer Insights
5.0(14) · listed as similar by Shopify
SegmentIQ ‑ Customer CRM
On Shopify, not yet in the dataset · listed as similar by Shopify
Blindspot Growth Engine
No ratings yet · shares 65% of feature handles
RevLogic | Ai B2B Sales CRM
2.0(1) · shares 63% of feature handles
CMOgpt: AI‑growth advice
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 98 words.Show
- Catches customers about to churn while you can still keep them.
- See every opportunity ranked by the revenue at stake, highest priority first.
- Finds who's ready to reorder and who's open to a cross-sell.
- Syncs ready-to-use audiences to Klaviyo, Mailchimp, and your other tools.
- Runs on autopilot once connected. No new tool to learn, no flows to rebuild.
Retain the customers you already paid to acquire. Automatically synced to Klaviyo.
Klaviyo can send anything. It just can't tell you who to send it to, or when. RetentionLab watches your store and finds the customers about to churn, ready to reorder, or due for a cross-sell. You see them on one dashboard, ranked by the revenue actually at stake, then sync the ones you want into Klaviyo as ready-to-use segments. Your existing flows do the sending. Connect it once and it runs on its own. It's an action list, not another set of reports to dig through.
Questions and comments
Questions people ask about RetentionLab: Reduce Churn, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.