Shopify app
EstablishedPopcorn Replay Customer Visits
Watch your customers in action! Replay session recordings.
- Rating on Shopify
- 4.1(51)
- Reviews
- 51
- Developer
- Conversion Bear
- Launched
- July 30, 2020
- Pricing
- From $11.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.33
category median 4.61
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
8%
4 of 51
Starting price
$11.99/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| SILVER | $11.99/month | not offered | 7 days | none stated | Record store visitors; Advanced filters; Share recordings; Exclude countries; Watch on mobile; 2,000 saved recordings |
| GOLD | $24.99/month | not offered | 7 days | none stated | Record store visitors; Advanced filters; Share recordings; Exclude countries; Watch on mobile; 5,000 saved recordings |
| PLATINUM | $54.99/month | not offered | 7 days | none stated | Record store visitors; Advanced filters; Share recordings; Exclude countries; Watch on mobile; 10,000 saved recordings |
Rating distribution
51 ratings on the listing when last refreshed.
- 5 stars44(86%)
- 4 stars2(4%)
- 3 stars1(2%)
- 2 stars0(0%)
- 1 star4(8%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 4, 2026Flexx International LtdUnited KingdomAbout 2 months using the app
"Great app, excellent value for money, great support. Had a problem with recording initially, but they fixed it in no time."
1 starMay 2, 2025GalariUnited Arab Emirates20 days using the app
"I got charged unexpected even after canceling the subscription"
4 starsOct 16, 2020Gaby's BagsUnited States16 days using the app
"Not too fancy but records a lot of sessions for a free app. Easy to use, you can filter recordings based on sessions you're interested ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Real-time tracking
- Activity tracking
- Event tracking
- Session replay
- Replay filtering
- Page views
Visuals and reports
- Heatmaps
- Analytics dashboard
- Custom reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Conversion Bear
- Apps in the dataset:
- 13
- Address:
- 116 Huntington Ave, FL 15, Boston, MA, 02116, US
- Website:
- www.conversionbear.com
- Support email domain:
- conversionbear.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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4.8(8) · listed as similar by Shopify
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No ratings yet · listed as similar by Shopify
Conjura: Profit Analytics
5.0(13) · listed as similar by Shopify
Clarity Session Replay Heatmap
5.0(3) · shares 64% of feature handles
Session Rewind
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AD Google Analytics 4
5.0(2) · shares 55% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- Record customer visits to your store for valuable activity-based insights.
- See an events timeline, browser, location, device, and OS for each recording.
- Mobile friendly: play session recordings on your mobile device for fast review
- Share a recording via password-protected pages with your team for collaboration
- Save your favorite videos for later reference and comparison when making changes
Powerful eCommerce session recorder. Record customer visits in your store to gain valuable insights!
Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level!
Questions and comments
Questions people ask about Popcorn Replay Customer Visits, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
51 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.