Shopify app
NewFAQ Expert: Page, Product FAQs
Give Support with Product FAQs, Ask Question & Help center...
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- Essenify
- Launched
- March 26, 2024
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.59
category median 4.69
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
$5.99/month
band: Under $10 · 5-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Data Analytics and visualization; Up to 5 Product / Page FAQs; Up to 25 Questions; FAQ Schema; Import Bulk Questions; Customers can ask question |
| Basic | $5.99/month | not offered | 5 days | none stated | Everything From the Free Plan; 20 Product / Page FAQs; 100 Questions; Widget customization for all themes,; Customers can ask questions |
| Advance | $9.99/month | not offered | 5 days | none stated | Everything From the Free Plan; 50 Product / Page FAQs; 250 Questions; Widget customization for all themes,; Customers can ask questions |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars3(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 10, 2026ActivaFrance3 months using the app
"Great support and easy to use."
Developer replied. Read on Shopify
5 starsJun 28, 2026Maishea NaturalBelgiumAbout 3 hours using the app
"The app is easy to implement FAQ on product page, and very straightforward. Thank you"
Developer replied. Read on Shopify
5 starsMay 18, 2026BaytlivingNetherlands18 days using the app
"Absolutely blew me away with their top-notch service and after-sales support. Highly recommended."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Editing tools
- HTML
- Markdown
- Rich text editor
- Drag-and-drop editor
- Import and export
- Custom URL
- Images
- Multi-language
- SEO
- Translation
Display options
- Accordions
- Tabs
- Custom templates
- Product page
- Collection page
- FAQ page
- Mobile responsive
- Custom font and color
- Custom CSS
SEO tools
- Rich snippets
- JSON-LD
- Schemas
- Local SEO
- Mobile responsive
- Content optimization
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- CSV 41 apps
- Google Schema 5 apps
- Help Center
- JSON LD 5 apps
- Online Store 2.0 59 apps
- Rich Snippets
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data
- Sensitive data: Name, email address
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products
- View customers: Customer data
- Edit products: Products, collections
- View other data: Locales
Developer
Essenify
- Apps in the dataset:
- 3
- Address:
- 406, Gravity Retail and Work Space,, Opp. Sadguru Vatika, Nikol, Ahmedabad, GJ, 382350, IN
- Website:
- essenify.com/products/faq-expert
- Support email domain:
- essenify.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
- Create product & page FAQs with custom or predefined questions easily.
- Engage users with an "Ask a Question" option for direct customer queries.
- Help customers get instant answers and reduce repetitive support tickets.
- Group FAQs for clean, organized navigation on product or help pages.
- Fully customizable, mobile-friendly, and works with all Shopify themes.
Easily create FAQ pages & product FAQs to engage customers, build trust, and reduce support tickets.
Our FAQs app helps you easily create professional FAQs for products, pages, or your help center without coding. Use ready-made templates or design custom help center FAQs that match your brand style. Let customers directly ask questions with the "Ask Question" feature. Build trust with clear, helpful answers. Organize FAQs into groups, display them anywhere in your store, and reduce support tickets effortlessly. Improve overall customer support by answering common queries upfront
Questions and comments
Questions people ask about FAQ Expert: Page, Product FAQs, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.