EcomAppReviews

Shopify app

New

Selfix

Cut support tickets by letting customers edit orders

Rating on Shopify
No ratings yet
Reviews
0
Launched
July 29, 2026
Pricing
Free plan available
Languages
English, German, Spanish, French, Portuguese (Portugal)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#56 of 64

See the ranked table

Bayesian rating

n/a

category median 4.70

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$12/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedCustomers edit their shipping address; Edit windows up to 30 minutes; Complete change history log
Premium$12/monthnot offerednonenone statedEverything in Free; Customers swap size or color variants; Email alert on every customer change; Priority support; Edit window up to 4 hours

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Address
  • Line items

Order management

  • Status updates

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders

  • View customers: Customer data
  • View products: Inventory, products, collections
  • Edit orders: All order history for the last 60 days

Developer

infinitecodes.de

Apps in the dataset:
2
Address:
Rolshover Straße 70, Köln, 51105, DE
Support email domain:
infinitecodes.de
English support:
yes
Resources:
Privacy policy, FAQ, App Documentation

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
  • Customers correct their own shipping address after checkout
  • Set how long edits stay possible, from 15 minutes to 4 hours
  • Edits lock automatically as soon as fulfillment begins
  • Variant swaps never change the order total and require stock
  • Full log of every change, plus optional email notifications

Let customers fix their own order after checkout, before it ships. Fewer support tickets for you.

A wrong apartment number or the wrong size turns into a support ticket or a return. Selfix lets customers fix these themselves, minutes after buying.

The edit option appears on the order confirmation page and in the customer account. Customers can correct their shipping address, and where enabled, swap a variant for another size or colour, leaving the order total unchanged.

You set the time window and what may be changed. Editing locks once fulfillment starts, and every change is logged.

Questions and comments

Questions people ask about Selfix, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.