Shopify app
NewHaven: Order Address & Cancel
Customers fix addresses & cancel orders — you stay in...
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Pigi Ecom LLC
- Launched
- October 9, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.77
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$11/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Address edits & cancellations; Customer self-service portal; Merchant approval workflow; Branded customer emails; Up to 50 requests / month |
| Pro | $11/month | not offered | 14 days | none stated | Everything in Free; Unlimited requests; Safe automation (auto-approve); Auto-cancel & auto-refund |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Address
Order management
- Status updates
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days
- View other data: Shopify Markets settings
Developer
Pigi Ecom LLC
- Apps in the dataset:
- 1
- Address:
- Hà Nội, VN
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Deshi Fulfillment
5.0(1) · listed as similar by Shopify
OrderEditing.com
5.0(346) · listed as similar by Shopify
Anviara EU Withdrawal Button
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Confirm Address
No ratings yet · shares 67% of feature handles
KK Order Editing
5.0(1) · shares 60% of feature handles
Codify ‑ Order Cancel
4.3(50) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Customers edit shipping address or request cancellation from the order page
- Guardrails: time windows, fulfillment checks, product and customer tag rules
- Approval inbox with live order detail — approve or decline in one click
- Safe automation: auto-approve address edits, auto-cancel unpaid orders
- Customer emails with your logo, color, and reply-to — plus a hosted portal
Customers fix addresses and cancel unshipped orders themselves. You approve what matters.
Haven adds safe self-service to the moments after checkout. Customers change their shipping address or request a cancellation from the order status page or a hosted portal — no support ticket needed. You stay in control: set time windows, block changes once fulfillment starts, and route sensitive orders to an approval inbox with live order detail. Optional automation applies safe changes instantly. Paid-order cancellations require your approval unless Pro auto-refund is enabled.
Questions and comments
Questions people ask about Haven: Order Address & Cancel, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.