Shopify app
LeaderBuilt for ShopifyTriom: Combine, Merge Orders
Merge orders and let customers edit address, items, or cancel.
- Rating on Shopify
- 4.8(74)
- Reviews
- 74
- Developer
- Triom
- Launched
- April 18, 2019
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.75
category median 4.77
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
9%
7 of 74
Starting price
$9.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| MERGE AS YOU GO | Free | not offered | none | none stated | Includes 5 FREE Merges + 50¢/Merge; Includes 5 FREE Edits + 50¢/Edit; Automatic / Manual order merging; Customer order editing; Merge & Edit history |
| BASIC PLAN | $9.99/month | not offered | 7 days | none stated | Includes 35 Merges + 30¢/Merge; Includes 25 Edits + 50¢/Edit; Automatic / Manual order merging; Customer order editing; Customer Notifications; Merge & Edit history |
| PRO PLAN | $39.99/month | not offered | 7 days | none stated | Includes 100 Merges + 20¢/Merge; Unlimited customer edits; Automatic / Manual order merging; Advanced Editing rules; Customer Notifications; Merge & Edit history |
| ADVANCED PLAN | $79.99/month | not offered | 7 days | none stated | Includes 350 Merges + 15¢/Merge; Unlimited customer edits; Automatic / Manual order merging; Advanced Editing rules; Customer Notifications; Merge & Edit history |
Rating distribution
74 ratings on the listing when last refreshed.
- 5 stars65(88%)
- 4 stars0(0%)
- 3 stars2(3%)
- 2 stars1(1%)
- 1 star6(8%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 10, 2026Slot Car CornerUnited States8 days using the app
"We tried another order merger app that caused more problems for us than it solved. After doing more research, we found the Order Merger app ..."
5 starsAug 29, 2026Run it Back FbUnited States5 months using the app
"Super helpful app w/ great customer support! Order editing is a game-changer, definitely recommend checking it out!"
5 starsJul 8, 2026SwimZip® UPF 50+ Sun Protective Swimwear & UV Zipper Rash GuardsUnited StatesOver 5 years using the app
"Works great! Saves us shipping to the same address multiple times in a day. And the customer support is excellent."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Merging
- Re-routing
- Re-orders
- Refunds
- Address
- Line items
- Shipping fees
- Custom rules
- Automated workflows
- Bulk editing
- Customer portal
Order management
- Status updates
- Tagging
- Filtering
- Archiving
- Analytics
Automation tasks
- Fraud detection
- Order fulfillment
- Order tags
- Time-based
- Order processing
Customization
- Conditional logic
- Custom triggers
- Custom workflows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- ShipStation 127 apps
- Upsell Assistant
Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, Online Store, other data
- View customers: Customer data
- View products: Inventory, products, product listings, collections
- Edit orders: Assigned fulfillment, order fulfillments, merchant managed fulfillment, order edits, all order history, shipping information, third-party fulfillment, draft orders
- Edit discounts: Discount codes and promotions
- Edit Online Store: Checkout page
- View other data: Locations, Shopify Markets settings, publications of products on sales channels
Developer
Triom
- Apps in the dataset:
- 1
- Address:
- Izhak Graziani, Tel Aviv, 6713354, IL
- Website:
- www.ordermerger.com
- Support email domain:
- ordermerger.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Order Editing.app & Upsell
5.0(31) · listed as similar by Shopify
Order Merging ‑ Combine Orders
4.3(9) · listed as similar by Shopify
Rocketly: Auto Merge Orders
5.0(3) · listed as similar by Shopify
Address Validation iO
4.8(13) · shares 55% of feature handles
Tacey: Order Editing & Upsells
5.0(1) · shares 55% of feature handles
Order Modify by ESTS
No ratings yet · shares 52% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Automatic merge - merge orders on autopilot based on your criteria
- Merge suggestions - identify same-destination orders ready to merge
- Customer self-editing - change address, items, quantities, or cancel
- Conditional editing rules with per-order window and action overrides
- Restrict edits by sales channel, location, order tags, or product tags
Merge or combine customer orders to cut shipping, and let customers edit address, items, or cancel.
Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open.
Reduce support tickets, recover post-purchase revenue, and ship the right order every time.
Questions and comments
Questions people ask about Triom: Combine, Merge Orders, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
74 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.