Shopify app
LeaderOkendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
- Rating on Shopify
- 4.8(1,434)
- Reviews
- 1,434
- Developer
- Okendo
- Launched
- June 12, 2018
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.79
category median 4.57
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
2%
34 of 1,434
Starting price
$19/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 50 orders/month; Automated Review Request Emails; Smart Review Form; Review Rewards Engine; Review Displays; Google SEO Snippets; Review Grouping; Review Moderation |
| Essential | $19/month | $204/year | 14 days | none stated | Up to 200 orders/month; Everything in Free |
| Growth | $119/month | $1308/year | 14 days | none stated | Up to 1,500 orders/month; Everything in Essential, plus:; AI Review Summaries; AI Review Keywords; TikTok Shop Integration; Q&A Widget; Many more features... |
| Power | $299/month | $3288/year | 14 days | none stated | Up to 3,500 orders/month; Everything in Growth, plus:; Review Campaigns; Advanced CSS Editor; Email & SMS Integrations; Advanced Reporting; Managed Onboarding; Many more features... |
Rating distribution
1,434 ratings on the listing at crawl time.
- 5 stars1,368(95%)
- 4 stars25(2%)
- 3 stars7(0%)
- 2 stars3(0%)
- 1 star31(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
4 starsOct 16, 2026SET ACTIVEUnited StatesOver 3 years using the app
"Okendo has been a useful platform for managing customer reviews and integrating them into our Shopify store. The interface is generally easy to navigate, and ..."
5 starsOct 9, 2026SALT & STONEUnited StatesOver 3 years using the app
"Okendo is a core part of our CX stack. The review widgets look polished on our storefront and fit our brand, and the Shopify integration ..."
5 starsOct 6, 2026Jennifer FisherUnited States11 months using the app
"Okendo has been a great addition to our Shopify site. It makes collecting and displaying customer reviews straightforward, and the widgets fit seamlessly into our ..."
Screenshots
5 of 11 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Okendo marketing platform. Shopify reviews and loyalty app. 
2 of 5: Shopify reviews app with ai-powered features 
3 of 5: Shopify reviews app with AI replies, grouping and tagging 
4 of 5: Shopify review app with TikTok, Google, Shop integration 
5 of 5: Shopify loyalty app with points, storecredit and memberships
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Display options
- Testimonials
- Photo reviews
- Video reviews
- Star ratings
- Voting
- Badges
- Carousels
- Media galleries
- Grid layout
- Tabs or sidebars
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Q&A
- Product grouping
- Filtering
- Rich snippets
Ways to collect reviews
- Email requests
- SMS requests
- Forms
- Surveys
- Promotions
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
- Custom requests
Program types
- Reward programs
- VIP tiers
- Referrals
Rewards you can offer
- Points
- Discounts
- Coupons
- Gifts
- Cash back
- Store credit
- POS rewards
- Shipping rates
- Free shipping
- Free products
- Early access
- Exclusive access
- Events
- Badges
- Custom rewards
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store credit, store analytics, Shopify Functions, Online Store, custom data
- Edit customers: Customer data, merge customers, browsing behavior
- Edit products: Products, product listings, collections
- Edit orders: All order history, subscription contracts
- Edit discounts: Discount codes and promotions
- Edit store credit: Store credit accounts, store credit account transactions
- Edit store analytics: Web pixels
- Edit Shopify Functions: Cart and checkout validations
- Edit Online Store: Online Store script tags, theme, Online Store pages
- Edit custom data: Metaobjects, metaobject definitions
- Edit other data: Product reviews, product tags, selling plans, price rules, Shopify Markets settings, customer payment methods
Developer
Okendo
- Apps in the dataset:
- 1
- Address:
- Level 13, 333 George St, Sydney, NSW, 2000, AU
- Support email domain:
- okendo.io
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Ryviu: Loyalty & Reviews App
4.8(511) · listed as similar by Shopify
Rivyo ‑ Product Reviews App
4.9(942) · listed as similar by Shopify
Stamped Reviews & Loyalty
4.7(3,752) · listed as similar by Shopify
TrustReviews: Product Reviews
4.7(310) · shares 50% of feature handles
Emplifi Ratings & Reviews, Q&A
No ratings yet · shares 49% of feature handles
Helpful Product Reviews App
4.8(186) · shares 48% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- AI-powered Review displays and UGC collection automations.
- Loyalty programs based on points, perks, store credit & direct rewards.
- Product recommendation quizes, community badges & dynamic surveys and polls.
- Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
- Hands-on, 24-7 customer support and strategy guidance for all users
Grow faster with AI-enabled community marketing apps from Okendo.
Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo.
Questions and comments
Questions people ask about Okendo: Reviews & Loyalty, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1,434 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.