EcomAppReviews

Shopify app

Emerging

LunaChat AI ChatBot

Automate your live chat support with human-like AI

Rating on Shopify
3.2(27)
Reviews
27
Developer
AppToScale
Launched
October 4, 2023
Pricing
From $7.99/month. Free trial available.
Languages
French, English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Support - Other

#6 of 26

See the ranked table

Bayesian rating

3.72

category median 4.18

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

11%

3 of 27

Starting price

$7.99/month

band: Under $10 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Basic$7.99/monthnot offered7 days7 for every additional 100 messages.100 answers/month; Standard support; +95 languages; AI Training
Lite$14.99/month$129/yearnone7 for every additional 100 messages.250 answers/month; Standard support; +95 languages; AI Training
Starter$49/month$499/yearnone7 for every additional 100 messages.1000 answers/month; Premium support; Remove Lunachat branding; +95 languages; AI Training
Growth$129/month$1299/yearnone7 for every additional 100 messages.3000 answers/month; Premium support; Remove Lunachat branding; +95 languages; AI Training

Rating distribution

27 ratings on the listing at crawl time.

  • 5 stars23(85%)
  • 4 stars1(4%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star3(11%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsNov 20, 2024N TALLERFranceAbout 2 months using the app

    "Recommandée par Marcuus Lawrence, cette application chatbot est déjà un vrai atout pour ma boutique Shopify. Intuitive et facile à configurer, elle améliore l'interaction avec ..."

    Developer replied. Read on Shopify

  • 5 starsJan 30, 2024JooCooFrance6 days using the app

    "Super app!! super utile pour connaitre les besoins et interrogations des clients"

    Read on Shopify

  • 1 starJan 29, 2024PAWPROFranceAbout 1 month using the app

    "Aucun moyen de changer le plan de paiement de l'application Le bot a cessé de répondre aux clients, aucune réponse du SAV pour résoudre le ..."

    Read on Shopify

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

AppToScale

Apps in the dataset:
1
Address:
STATEN ISLAND, NY, US
Website:
not stated
Support email domain:
lunachat.ai
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
  • Visual dashboard makes tracking sales & conversions easier
  • View all conversations between AI/Human representative and customers
  • Plug and play setup - No coding or technical skills required
  • Personalized welcome message, widget position, text color and many more
  • Available in +2 languages

Ensure 24/7 customer support with AI chatbot. Answer customer queries & improve your conversion

Our AI chatbot helps your visitors turn into paying customers. It’s a dynamic application that intelligently answers complex queries using natural language. It can recommend products that are a perfect fit for them, and provide helpful information. With our app, handle a large amount of customer interactions without any human intervention. Respond faster to customer queries even when you’re not around to do so. Save costs automating customer service tasks, reducing bounce rates.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

27 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.