Shopify app
Establishedvyg.ai | Unified Commerce
Boost revenue with human-powered SMS cart recovery
- Rating on Shopify
- 4.8(81)
- Reviews
- 81
- Developer
- LiveRecover
- Launched
- January 14, 2021
- Pricing
- From $199/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.60
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
7%
6 of 81
Starting price
$199/month
band: $100 to $299 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Growth | $199/month | not offered | 30 days | +10% of the revenue generated by us | Live Agents; Unique Discount Codes; Dedicated Phone Number |
| Pro | $499/month | not offered | 30 days | +5% of the revenue generated by us | Live Agents; Dedicated Phone Number; Unique Discount Codes; Cart Segmentation |
Rating distribution
81 ratings on the listing at crawl time.
- 5 stars74(91%)
- 4 stars1(1%)
- 3 stars0(0%)
- 2 stars2(2%)
- 1 star4(5%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMay 22, 2026DoseUnited States2 months using the app
"We’ve been using LiveRecover for a few months now, and the results speak for themselves. The onboarding process was seamless, and their team is incredibly ..."
5 starsApr 28, 2026Awe InspiredUnited States7 months using the app
"What sets LiveRecover apart is the team behind it. They've been genuinely collaborative — proactively suggesting new tests and willing to build flows around our ..."
5 starsApr 24, 2026AzunaUnited States24 days using the app
"We’ve been extremely impressed with LiveRecover. It fills a critical gap in our funnel by adding a real human touch exactly where automation falls short. ..."
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Unified Profile 
2 of 5: Identity Matching 
3 of 5: Ask Your Data 
4 of 5: Read-Only 
5 of 5: Real People, Smart Automation
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Personalized campaigns
- SMS notifications
- Multi-channel messaging
- Cross-device carts
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Custom branding
- Custom discount codes
- Triggers
- Templates
- A/B testing
- Targeting rules
Customer behavior
- Activity tracking
- Event tracking
- Segmentation
Marketing and sales
- Marketing attribution
- Checkout analytics
- ROAS
- Purchase tracking
- Funnel analysis
- UTM tracking
- Abandoned cart
- Pixel tracking
Visuals and reports
- Analytics dashboard
- Custom dashboards
- Custom reports
- Data export
- Historical analysis
- Notifications
- GDPR compliance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, marketing, store analytics, Shopify Payments, Online Store
- Edit customers: Browsing behavior, customer data
- Edit products: Inventory, products, collections
- Edit orders: Draft orders, order fulfillments, order edits, all order history, returns
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- View marketing: Marketing events
- Edit store analytics: Web pixels
- View Shopify Payments: Shopify Payments disputes, Shopify Payments payouts
- Edit Online Store: Online Store script tags, checkout page
- Edit other data: Locations, price rules, translations
Developer
LiveRecover
- Apps in the dataset:
- 1
- Address:
- 12407 N Mopac Expy, suite #250-238, Austin, TX, 78758, US
- Website:
- LiveRecover.com
- Support email domain:
- liverecover.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Cartlytics ‑ Cart Analytics
On Shopify, not yet in the dataset · listed as similar by Shopify
CartSpy ‑ Live Cart Analytics
On Shopify, not yet in the dataset · listed as similar by Shopify
DynoWeb Popup, Heatmap, Replay
On Shopify, not yet in the dataset · listed as similar by Shopify
iCortex
No ratings yet · shares 47% of feature handles
Microsoft Clarity: AI Insights
4.6(2,392) · shares 45% of feature handles
Retention X: Grow Profit & LTV
5.0(127) · shares 43% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- One unified customer profile — orders, conversations, on-site behavior
- Automatic identity matching — no manual lists or CSV exports
- Query your data programmatically via the vyg.ai MCP
- Read-only by design — never writes to your customers or orders
- Live agents and programmatic SMS across the full customer journey
The unified commerce layer for DTC — one customer, one profile, every channel.
vyg.ai is the unified commerce layer for Shopify brands — one profile per customer, built from every order, conversation, and on-site signal. Orders, checkouts, SMS and email conversations, browsing behavior: all of it collapses into a single customer timeline instead of a dozen disconnected tools. Install once to connect your store, and get high-converting SMS cart recovery running immediately — with the full unified commerce platform live underneath it from day one.
Questions and comments
Questions people ask about vyg.ai | Unified Commerce, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
81 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.