Shopify app
EmergingFraudLabs Pro SMS Verification
Helps merchants to authenticate clients using SMS verification
- Rating on Shopify
- 3.3(6)
- Reviews
- 6
- Developer
- Hexasoft Development
- Launched
- October 25, 2017
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.06
category median 4.31
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
33%
2 of 6
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | $20 for 100 credits, $150 for 1,000 credits. 10 free SMS credits will be added for the first time installation. | not listed |
Rating distribution
6 ratings on the listing at crawl time.
- 5 stars4(67%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star2(33%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starDec 18, 2023The Express Liquidation StoreUnited States1 day using the app
"The service by JH Chew FraudLabsPro Customer Success Team is horrible I cant speak on the app because JH Chew didn't provide much help at ..."
Developer replied. Read on Shopify
5 starsJun 21, 2020Bank of SingaporeSingapore32 minutes using the app
"Great app! even the free version offers basic security features which is not available in any other app."
5 starsJun 21, 2020ExecutiveGifts.SGSingapore1 minute using the app
"Additional validation of this app makes it so that the system cannot be subjected to fraud. Amazing app!"
Screenshots
3 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 3: FraudLabs Pro SMS Verificaction App Settings 
2 of 3: FraudLabs Pro SMS Verificaction App example 
3 of 3: FraudLabs Pro SMS Verificaction App example
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Bots
- Chargebacks
- Fake accounts
Prevention tools
- One-time password (OTP)
- Spam blocking
- Fraud filters
Alerts and analytics
- Suspicious activity
- Custom alerts
- Fraud notifications
- Chargeback analytics
- Risk reports
- SMS notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Orders, Online Store
- Edit orders: All order history for the last 60 days
- Edit Online Store: Theme
Developer
Hexasoft Development
- Apps in the dataset:
- 2
- Address:
- 70-3-30A, D'Piazza Mall, Jalan Mahsuri, Bayan Baru, PNG, 11950, MY
- Website:
- www.fraudlabspro.com#spfyweb
- Support email domain:
- fraudlabspro.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Mercado Pago Antifraude Plus
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- Authenticate client's identity - make sure the client owns the phone number.
- Minimize payment fraud - prevent the fraudsters from spoofing the phone number.
- Verification before checkout - minimize the order refund and chargebacks.
SMS verification is one method of two-factor authentication to prevent spammer or fraudster.
FraudLabs Pro SMS Verification verifies if the buyer is the right owner of the given phone number by using the SMS verification loop. To begin with, our system will send a SMS message containing the OTP (One-Time-Passcode) to the given mobile phone number. The buyer is required to enter the correct OTP for verification. It places a checkpoint at the view-cart page in order to filter out non-serious buyers, which can effectively authenticate the buyer's identity.
Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.