Shopify app
EmergingWarranty Registration & Claims
Manage warranties, claims, and product registrations
- Rating on Shopify
- 4.9(25)
- Reviews
- 25
- Developer
- Dyrect Solutions, Inc
- Launched
- May 26, 2025
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.73
category median 4.67
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
4%
1 of 25
Starting price
$19/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Forever | Free | not offered | none | none stated | ✓ Warranty Registrations; ✓ Claims Management; ✓ Self Serve Customer Warranty Portal; ✓ Digital warranty card; ✓ Shopify integration; ✓ 1 Business users |
| Registration | $19/month | not offered | none | 100 credits included, then $0.20 per additional credit. | Everything in Free plus; ✓ Bulk Actions (Import/ Export); ✓ Warranty Approval Workflow; ✓ Klaviyo integration; ✓ Free 1:1 onboarding |
| Claims | $49/month | not offered | none | 100 credits included, then $0.20 per additional credit. | Everything in Registration Plus; ✓ Claims Management; ✓ Claims tracking in Customer portal; ✓ Customer Communication; ✓ 1 Business users |
| Claims Pro | $149/month | not offered | none | 100 credits included, then $0.20 per additional credit. | Everything in Claims plus; ✓ Repairs & replacement workflows; ✓ Automatic Repair/ Replacement Orders; ✓ 1 Business users |
Rating distribution
25 ratings on the listing when last refreshed.
- 5 stars24(96%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars1(4%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 22, 2026VOYLLAIndia3 months using the app
"We register several thousand warranties a month across offline, Shopify and marketplace orders, all automated through Dyrect's API. Registration, approval, certificates and claims all work ..."
5 starsSep 4, 2026Fender AudioSingapore6 months using the app
"I use this app to manage warranty registration for my customers, and it integrates seamlessly with my Shopify website, making the overall process much easier ..."
Developer replied. Read on Shopify
5 starsAug 31, 2026VelotricUnited States11 months using the app
"We use this for Warranty and Free Gift submissions. On the backend, we can also make any necessary changes or modifications to ensure proper alignment. ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Opt-in experience
- Auto opt-in
- Custom branding
- Custom upsell
Claims management
- Claims portal
- Request form
- Claims dashboard
- Tracking
- Email notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, other data
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: Order fulfillments, all order history, draft orders, order edits, returns
- Edit discounts: Discount codes and promotions
- Edit other data: Publications of products on sales channels
Developer
Dyrect Solutions, Inc
- Apps in the dataset:
- 1
- Address:
- 655 S Fair Oaks Ave, C-209, Sunnyvale, CA, 94086, US
- Website:
- www.dyrect.co?utm_source=shopif-app
- Support email domain:
- dyrect.co
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, changelog, demo store
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Easy setup. Go live in under 20 minutes with complete warranty management.
- Customer Self-serve portal for product registration and warranty claim tracking.
- Email alerts for digital warranty certificates and claims for customers.
- Customizable warranty forms with native Shopify product integration.
- Advanced analytics to spot defects, improve quality, and own first-party data.
Warranty app to register products, manage warranties, and process claims, replacements, and repairs.
Trusted by 500+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal.
Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support.
Questions and comments
Questions people ask about Warranty Registration & Claims, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
25 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.