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Dialog ‑ AI Shopping Assistant icon

Shopify app

Emerging

Dialog ‑ AI Shopping Assistant

Boost conversions with an AI shopping assistant.

Rating on Shopify
5.0(38)
Reviews
38
Developer
Dialog
Launched
April 19, 2024
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Search and navigation - Other

#12 of 114

See the ranked table

Rank in Chat

#64 of 1000

See the ranked table

Bayesian rating

4.80

category median 4.62

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 38

Starting price

$249/month

band: $100 to $299 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
StarterFreenot offerednonenone stated200 free conversations every month; Basic AI model; Access to history of all conversations; 2 uploaded documents to improve answers
Starter$249/monthnot offered14 daysnone statedUp to 25,000 monthly unique visitors; Advanced AI model; Custom logo; Custom assistant wording; Unlimited documents to improve AI
Standard$399/monthnot offered14 daysnone statedUp to 50,000 monthly unique visitors; Advanced AI model; Custom logo; Custom assistant wording; Unlimited documents to improve AI
Scale$799/monthnot offered14 daysnone statedUp to 100,000 monthly unique visitors; Advanced AI model; Custom logo; Custom assistant wording; Unlimited documents to improve AI

Rating distribution

38 ratings on the listing when last refreshed.

  • 5 stars38(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 28, 2026Humble+France7 months using the app

    "Très bon outil qui permet d'aiguiller de façon proactive les clients vers le bon produit pour booster durablement la conversion. Equipe réactive et à l'écoute ..."

    Read on Shopify

  • 5 starsSep 8, 2026WG EPIC SHOPSpainAbout 2 hours using the app

    "Dialog has been a great addition to our Shopify stores. It helps customers find answers quickly and makes the shopping experience more intuitive, while also ..."

    Read on Shopify

  • 5 starsJul 28, 2026BesthermFrance4 months using the app

    "Nous sommes très satisfaits de notre expérience avec Dialog. La solution est performante, évolue régulièrement et répond parfaitement à nos besoins. Un vrai plus ..."

    Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • Dialog ‑ AI Shopping Assistant Shopify app screenshot: Stand out from regular agent. Become part of the experience.
    1 of 5: Stand out from regular agent. Become part of the experience.
  • Dialog ‑ AI Shopping Assistant Shopify app screenshot: Guide Shopper to the right product instantly.
    2 of 5: Guide Shopper to the right product instantly.
  • Dialog ‑ AI Shopping Assistant Shopify app screenshot: Convert more with instant product answers.
    3 of 5: Convert more with instant product answers.
  • Dialog ‑ AI Shopping Assistant Shopify app screenshot: Reengage shoppers with AI-powered emails.
    4 of 5: Reengage shoppers with AI-powered emails.
  • Dialog ‑ AI Shopping Assistant Shopify app screenshot: Analyse Dialog impact and decode customer insight.
    5 of 5: Analyse Dialog impact and decode customer insight.

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Multi-language
  • Customer insights

Automated responses

  • FAQs
  • Greetings
  • Product recommendations
  • Cross-sell
  • Upsell

Customization

  • Color and font
  • Emojis and stickers
  • Welcome messages
  • Chat buttons
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, discounts, store analytics, Online Store, custom data, other data

  • Edit customers: Browsing behavior, customer data
  • Edit products: Products, collections
  • Edit orders: All order history for the last 60 days, shipping information, draft orders
  • View discounts: Discount codes and promotions
  • Edit store analytics: Web pixels
  • View Online Store: Online Store pages, theme
  • View custom data: Metaobject definitions, metaobjects
  • View other data: Locales, Shopify Markets settings, publications of products on sales channels, translations, Online Store navigation

Developer

Dialog

Apps in the dataset:
1
Address:
3 BOULEVARD DE SEBASTOPOL, Paris, 75001, FR
Website:
askdialog.com
Support email domain:
askdialog.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 53 words.Show
  • Real-time Answers : AI agent gives instant help anywhere on your site.
  • Dynamic FAQs : Your agent auto-builds FAQs from real customer questions.
  • Smart Recommendations: Suggests products based on customer answers.
  • Personalized Support : AI agent guides shoppers like an in-store advisor.
  • Interaction Insights : See what shoppers ask your ChatGPT-powered agent.

AI shopping assistant that recreates the in-store experience to lift conversions.

Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands.

Questions and comments

Questions people ask about Dialog ‑ AI Shopping Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

38 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.