EcomAppReviews

Shopify app

Leader

Helium Customer Fields

Customizable forms to register or approve new customers

Rating on Shopify
4.5(352)
Reviews
352
Developer
Helium
Launched
July 22, 2015
Pricing
From $15/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Accounts and login

#4 of 73

See the ranked table

Rank in Forms

#8 of 55

See the ranked table

Bayesian rating

4.49

category median 4.32

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

4%

13 of 352

Starting price

$15/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Basic$15/monthnot offered14 daysnone statedAll standard Shopify fields; Custom fields (metafields); Field validation; Email notifications; Form steps (multi-step forms); Filter and export customer data; Form revision history; 2 forms
Pro$30/monthnot offered14 daysnone statedAll features from Basic; Customer auto-tagging; Form rules / conditional logic; App integrations; 5 forms
Advanced$60/monthnot offered14 daysnone statedAll features from Pro; Account Approval; REST API access; Priority support; Unlimited forms
Plus$200/monthnot offered14 daysnone statedAll features from Advanced; Dedicated account manager; Sync more than 50k customers; Plans start at $200; See all pricing options for more info

Rating distribution

352 ratings on the listing at crawl time.

  • 5 stars313(89%)
  • 4 stars15(4%)
  • 3 stars11(3%)
  • 2 stars3(1%)
  • 1 star10(3%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 13, 2026Bliss VeilsUnited States7 months using the app

    "Excellent, quick service. I am impressed with Helium and know that if I need them again they will respond promptly and help me with any ..."

    Read on Shopify

  • 5 starsOct 12, 2026Peper Harow WholesaleUnited KingdomAbout 3 years using the app

    "Cracking experience. The support team were objective, swift, friendly and efficient. Top work."

    Developer replied. Read on Shopify

  • 5 starsJul 9, 2026Whiskers N PawsHong Kong SAROver 3 years using the app

    "We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are ..."

    Developer replied. Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • Helium Customer Fields Shopify app screenshot: Custom registration form, register customer accounts
    1 of 5: Custom registration form, register customer accounts
  • Helium Customer Fields Shopify app screenshot: Powerful drag and drop form builder
    2 of 5: Powerful drag and drop form builder
  • Helium Customer Fields Shopify app screenshot: Conditional if-then rules allow for advanced form customization
    3 of 5: Conditional if-then rules allow for advanced form customization
  • Helium Customer Fields Shopify app screenshot: B2B registration forms - Review customers before approving
    4 of 5: B2B registration forms - Review customers before approving
  • Helium Customer Fields Shopify app screenshot: Add customer tags automatically and segment customer groups
    5 of 5: Add customer tags automatically and segment customer groups

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Customer login

  • Email verification

Account management

  • Accounts portal
  • Profiles
  • Tagging
  • Activation link
  • Registration forms
  • Custom fields

Access control

  • Approve requests
  • Custom rules

Form types

  • Applications
  • Contacts
  • Custom
  • Feedback
  • File upload
  • Multi-step
  • Registrations
  • Surveys
  • Wholesale

Customization

  • Drag-and-drop editor
  • Custom fields
  • Custom CSS
  • Embedded forms
  • Email templates
  • Dynamic logic
  • Conditional logic

Data management

  • Email responses
  • Auto-sync
  • Data export
  • Dashboard
  • Form limits
  • Status tracking
  • History
  • Analytics
  • CAPTCHA

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data

  • Sensitive data: Name, email address, phone number, physical address

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, Online Store, Shopify admin

  • Edit customers: Customer data
  • View Online Store: Theme
  • Edit Shopify admin: Files

Developer

Helium

Apps in the dataset:
2
Address:
6659 Kimball Drive, Ste. D402, Gig Harbor, WA, 98335, US
Support email domain:
heliumdev.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer data.

Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields.

Personalize forms with rules and variables, or add customer tags automatically based on first-party data.

Use our integrations to sync customer data with your business/marketing tools.

Questions and comments

Questions people ask about Helium Customer Fields, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

352 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.