EcomAppReviews

Shopify app

EstablishedBuilt for Shopify

Formful – Contact Form Builder

Multi-language AI form builder with captcha and upload fields

Rating on Shopify
4.6(106)
Reviews
106
Developer
HerculesApps
Launched
July 27, 2023
Pricing
Free plan available
Languages
English, German, Japanese, French, Spanish, Italian, Portuguese (Brazil)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Forms

#10 of 87

See the ranked table

Bayesian rating

4.63

category median 4.71

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

4%

4 of 106

Starting price

$4.99/month

band: Under $10

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Free, foreverFreenot offerednonenone statedAll basic functionality included; 20 submissions/month; ReCAPTCHA; File upload; Shopify Automations; Autoresponder
Starter$4.99/month$49.99/yearnonenone statedAll functions & unlimited forms; 200 submissions/month; 2 GB total storage & 20 MB file size; Export submissions (Excel/CSV)
Pro$9.99/month$99.99/yearnonenone statedEverything in Starter; Unlimited submissions; 10 GB storage & 100 MB file upload size; Extensive Analytics; Google Drive; Google Sheets

Rating distribution

106 ratings on the listing when last refreshed.

  • 5 stars87(82%)
  • 4 stars12(11%)
  • 3 stars3(3%)
  • 2 stars0(0%)
  • 1 star4(4%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 4 starsOct 6, 2026AIVEOAustralia13 days using the app

    "不错"

    Read on Shopify

  • 5 starsJul 31, 2026Westminster Electrical Wholesalers LTDUnited KingdomAbout 2 years using the app

    "simple to use love it"

    Read on Shopify

  • 5 starsMay 14, 2026SAIL plein air StagingCanada14 days using the app

    "This app is simple to use, quick to set up, and offers features that are easy to understand right away. The support team has also ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form types

  • Applications
  • Bookings
  • Contacts
  • Custom
  • Feedback
  • File upload
  • Multi-step
  • Newsletters
  • Pop-ups
  • Registrations
  • Surveys

Customization

  • Drag-and-drop editor
  • Font and color
  • Custom fields
  • Custom CSS
  • Custom JavaScript
  • Embedded forms
  • Email templates
  • Multi-language
  • Dynamic logic
  • Conditional logic
  • GDPR checkbox

Data management

  • Email responses
  • Auto-sync
  • Data export
  • Dashboard
  • Form limits
  • Status tracking
  • History
  • Analytics
  • CAPTCHA

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, Online Store, custom data, Shopify admin

  • Edit customers: Customer data
  • View products: Product listings, collections
  • Edit orders: All order history for the last 60 days
  • Edit Online Store: Online Store pages, theme, Online Store page content on a path controlled by the app
  • Edit custom data: Metaobject definitions, metaobjects
  • Edit Shopify admin: Files
  • View other data: Locales

Developer

HerculesApps

Apps in the dataset:
1
Address:
Spemannstr. 15, Köln, 51061, DE
Website:
not stated
Support email domain:
herculesapps.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
  • AI assistant – create, edit and translate your forms by chatting
  • Automate – create customers & B2B companies, sync marketing consent & metafields
  • Multi-language – translate forms and emails into all languages of your shop
  • EU hosting and spam protection with captcha
  • Powerful fields – uploads, phone, datepicker, multi-step and conditional logic

Build multi-language forms with AI and use file uploads, captcha, customer sync and B2B automation

Create any form with the drag & drop builder or let the AI assistant build, edit and translate it in chat. Build multi-step forms with conditional logic: warranty claims, product registration, customer and B2B registration. Sync submissions to customer profiles with email, SMS and WhatsApp marketing consent, create B2B companies and fill metafields. Protect forms with captcha. Every form is WCAG accessible, translated and auto-styled to match your theme. All data is hosted on servers in the EU.

Questions and comments

Questions people ask about Formful – Contact Form Builder, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

106 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.