Shopify app
NewYofi
Protecting your brand from return abuse and fraud.
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- BotNot, Inc.
- Launched
- July 21, 2022
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.59
category median 4.33
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter Plan | Free to install | not offered | none | You’ll only be charged a 25% fee if we successfully prevent fraudulent returns that you deny. | Free one-time Bad Actor Diagnostic to quantify:; Return fraud & abuse; Claims & policy abuse; Good and bad resellers; Readout of total impact |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars3(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMay 1, 2025Tilly GolfUnited States13 days using the app
"Very nice seeing a risk score on every order and I no longer have to worry about return fraud, that's for sure. Whenever I get ..."
5 starsJan 26, 2023Sunday ShowersUnited States3 months using the app
"Love this app. We have an extremely lean team and a million different priorities. Yofi lets us understand, segment, and talk to our customers without ..."
5 starsOct 26, 2022Period CorrectUnited StatesAbout 23 hours using the app
"Love YoFi, I would recommend this app to anyone interested in learning more about who is transacting on your site. You might be surprised at ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Bots
- Fake accounts
- Gift card abuse
- Delivery
Prevention tools
- Order validation
- Auto-cancel
- Custom rules
- Blocklists
- Identity verification
- Bot detection
- AI-powered detection
- Fraud filters
- Automated workflows
Alerts and analytics
- High-risk alerts
- Suspicious activity
- Custom alerts
- Fraud notifications
- Visitor analytics
- Risk reports
- App notifications
- Email notifications
- SMS notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Gorgias 148 apps
- Loop 7 apps
- narvar
- orderprotection.com
- Slack 156 apps
- Zendesk 101 apps
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
BotNot, Inc.
- Apps in the dataset:
- 1
- Address:
- 651 North Broad Street, Suite 206, Middletown, DE, 19709, US
- Website:
- www.yofi.ai
- Support email domain:
- botnot.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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4.4(90) · listed as similar by Shopify
Blockify Fraud Filter, Blocker
4.9(1,794) · listed as similar by Shopify
Disputifier: Smart Chargebacks
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Sensfrx Fraud Prevention
No ratings yet · shares 81% of feature handles
Accertify Fraud Detection
No ratings yet · shares 79% of feature handles
Order Buster
5.0(3) · shares 70% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
- Preventing return fraud and abuse with advanced AI detection.
- Leveraging telemetry to monitor and analyze suspicious customer behaviors.
- Empowering CX reps with risk scores and clear decision rationale.
- Enhancing profitability by safeguarding policies and reducing losses.
- Optimizing & automating return policies to segment good and bad actors.
Protecting your brand from return abuse and fraud.
At Yofi, we empower retailers to combat return fraud and policy abuse while protecting the customer experience. Our app helps merchants identify fraudsters, even those using multiple identities and tactics like fake tracking or “Did Not Arrive” schemes. By reducing revenue loss from fraud and easing the burden on support teams, Yofi ensures merchants can refund confidently. With a free bad actor diagnostic, we quantify fraud risks and show how Yofi can safeguard your business.
Questions and comments
Questions people ask about Yofi, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.