Shopify app
EstablishedBOO EU Withdrawal Button
Comply with the EU withdrawal law and send multilingual emails
- Rating on Shopify
- 4.9(51)
- Reviews
- 51
- Developer
- BOO Apps
- Launched
- April 20, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, German, French, Spanish, Italian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hungarian, Irish, Latvian, Lithuanian, Maltese, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Swedish, Icelandic, Norwegian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.58
category median 4.39
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
2%
1 of 51
Starting price
$7.49/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | EU withdrawal button and form; Withdrawal request dashboard; 14-day eligibility auto-check; Email, Slack, Discord & Telegram alerts; One-click Shopify refunds; Automated workflows & rules; Custom email templates & SMTP; Customer self-service status page |
| Premium | $7.49/month | $71.90/year | 14 days | none stated | Everything in Free; Unlimited automation rules; All 26 storefront languages; Custom fields on the withdrawal form; More premium features coming soon |
Rating distribution
51 ratings on the listing at crawl time.
- 5 stars50(98%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 27, 2026Exound Pro AudioUnited KingdomAbout 6 hours using the app
"This is a very handy app, a time-saver for many Shopify sellers. I met a small issue when modifying the custom CSS, and the support ..."
5 starsJun 24, 2026Taylor RCUnited Kingdom7 days using the app
"The app was very easy to install and setup. We have used this on two of our shopify stores and one required a small bit ..."
5 starsJun 20, 2026AL HALIUnited Arab EmiratesAbout 1 hour using the app
"This is the 3rd EU Withdrawal App I tried, and it's the best among all. (1) It checks for order validity (email address + order ..."
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

1 of 5: EU withdrawal compliance, in minutes 
2 of 5: One inbox for every withdrawal 
3 of 5: Full audit trail per request 
4 of 5: Email templates in 24 EU languages 
5 of 5: Customize without code
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Compliance
- Data privacy
- Terms and conditions
- Policy management
- Compliance reports
Customization
- Checkboxes
- Pop-ups
- Color and font
- Widget position
- Custom CSS
- Multi-language
- Buttons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Products, collections
- Edit orders: Assigned fulfillment, order fulfillments, all order history
- Edit Online Store: Theme, Online Store pages
- Edit other data: Locales, translations
Developer
BOO Apps
- Apps in the dataset:
- 1
- Address:
- Ha Noi, VN
- Website:
- booapps.com
- Support email domain:
- booapps.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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TrustArc
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- 14-day deadline auto-calculated from the last delivered package (Article 9(2))
- Storefront widget in 24 EU languages, auto-detected from customer locale
- Status pipeline: Received, Processing, Completed, Rejected — bulk update
- Dashboard CSV export and per-request PD track and manage all withdrawal requests
- GDPR-aware: customer data removed via Shopify redact webhooks
Compliant 14-day withdrawal widget for EU stores. 24 languages, audit trail, automated emails.
Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team.
Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you.
GDPR-aware: data is removed via Shopify redact webhooks.
Questions and comments
Questions people ask about BOO EU Withdrawal Button, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
51 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.