EcomAppReviews
Blox: Block Customer Blacklist icon

Shopify app

Emerging

Blox: Block Customer Blacklist

Block bad customers and chargebacks on the community blocklist

Rating on Shopify
4.7(22)
Reviews
22
Developer
Blox
Launched
February 24, 2025
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Fraud

#30 of 296

See the ranked table

Bayesian rating

4.51

category median 4.46

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

5%

1 of 22

Starting price

$19/month

band: $10 to $29 · 30-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedFor stores under 100 orders per month; Stop fraud before fulfillment; Block or hold orders from any customer; Discover your worst customers; Cluster customers with multiple accounts; Community blocklist auto-protection
Standard$19/monthnot offered30 daysnone statedStop fraud before fulfillment; Block or hold orders from any customer; Discover your worst customers; Cluster customers with multiple accounts; Community blocklist auto-protection; Up to 1000 orders per month
Unlimited$99/monthnot offered30 daysnone statedStop fraud before fulfillment; Block or hold orders from any customer; Discover your worst customers; Cluster customers with multiple accounts; Community blocklist auto-protection; Unlimited customers & orders

Rating distribution

22 ratings on the listing when last refreshed.

  • 5 stars19(86%)
  • 4 stars1(5%)
  • 3 stars1(5%)
  • 2 stars0(0%)
  • 1 star1(5%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 21, 2026Toy SnowmanCanada11 days using the app

    "Blox has been great! Small businesses are often targeted by bad actors, and individually, we have limited resources to protect ourselves. Blox changes that by ..."

    Developer replied. Read on Shopify

  • 5 starsJun 9, 2026takeitglobalMalaysia4 days using the app

    "Great idea for sharing blacklist across all stores using them. Hope more people use them ASAP. However need these improvements: 1. to allow adding of ..."

    Read on Shopify

  • 3 starsMay 28, 2026Qhemet BiologicsUnited States3 months using the app

    "Unfortunately, we're still getting chargebacks due to orders being flagged high risk but were not put on hold by Blox. Thanks."

    Developer replied. Read on Shopify

Screenshots

4 of 4 listing screenshots, composed as review cards. Captions are the developer's own.

  • Blox: Block Customer Blacklist Shopify app screenshot: Blocked once, blocked everywhere—community fraud protection
    1 of 4: Blocked once, blocked everywhere—community fraud protection
  • Blox: Block Customer Blacklist Shopify app screenshot: Stop abuse before it spreads: log a reason for every block
    2 of 4: Stop abuse before it spreads: log a reason for every block
  • Blox: Block Customer Blacklist Shopify app screenshot: Stop duplicate accounts that reuse an address, card, or phone
    3 of 4: Stop duplicate accounts that reuse an address, card, or phone
  • Blox: Block Customer Blacklist Shopify app screenshot: Spot trouble early: recent orders from high-risk customers
    4 of 4: Spot trouble early: recent orders from high-risk customers

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Fraud types

  • Bots
  • Chargebacks
  • Fake accounts
  • Payments
  • Gift card abuse
  • Delivery

Prevention tools

  • Order validation
  • Order hold
  • Auto-cancel
  • Custom rules
  • Blocklists
  • Spam blocking
  • Bot detection
  • Fraud filters
  • Automated workflows

Alerts and analytics

  • High-risk alerts
  • Chargeback alerts
  • Suspicious activity
  • Custom alerts
  • Fraud notifications
  • Chargeback analytics
  • Visitor analytics
  • Risk reports
  • App notifications
  • Email notifications

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts

  • View customers: Customer data
  • View products: Inventory, products, collections
  • Edit orders: Assigned fulfillment, draft orders, merchant managed fulfillment, all order history, returns, third-party fulfillment
  • View discounts: Discount codes and promotions
  • View other data: Locations, Shopify Markets settings

Developer

Blox

Apps in the dataset:
1
Address:
Denver, CO, US
Website:
heyblox.com
Support email domain:
heyblox.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
  • Community blocklist automatically flags customers blocked by other stores
  • Block serial returners, refund abusers, and repeat chargeback customers
  • Auto-hold or cancel high-risk orders before fulfillment
  • Deduplicate customers using multiple emails or accounts
  • Simple rules engine—no AI black box, no per-transaction fees

Block repeat fraudsters, serial returners, and refund abusers with the community-powered blocklist.

Blox stops repeat chargebacks, refund abuse, and serial returners before they place another order.

When one merchant flags a fraudster, the community-powered blocklist protects all Blox stores automatically.

Block customers by email, phone, address, or payment method. Deduplicate customers using multiple accounts.

Auto-hold or cancel high-risk orders before fulfillment. No complex setup. No per-transaction fees. No AI black box.

Every block you create protects the entire merchant community.

Questions and comments

Questions people ask about Blox: Block Customer Blacklist, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

22 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.