Shopify app
EmergingTrustpilot
Drive sales with trusted customer reviews.
- Rating on Shopify
- 3.2(30)
- Reviews
- 30
- Developer
- Trustpilot
- Launched
- February 18, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.10
category median 4.66
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
40%
12 of 30
Starting price
$1188/year
band: $300 and up
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 review invitations per month; 1 widget to showcase reviews; 1 user; 1 domain; 15 eComm & marketing integrations |
| Starter | $1,188/year | not offered | none | none stated | 100 review invitations per month; 2 widgets to showcase reviews; 1 user; 1 domain; 15 eCom & marketing integrations; Power your ads with Trustpilot assets; For small businesses (up to $5M revenue); Available to new customers only |
| Plus | $3,828/year | not offered | none | none stated | 300 review invitations per month; 10 widgets to showcase reviews; 3 users; 3 domains (priced separately); 25 eComm & marketing integrations; Power your ads with Trustpilot marketing; Match your public profile to your brand |
| Premium | $9,588/year | not offered | none | none stated | 1000 review invitations per month; 21 widgets to showcase reviews; 10 users; All integrations; Power your ads with Trustpilot marketing; Match your public profile to your brand; Dedicated Customer Success Manager; More dashboards with data insights |
Rating distribution
30 ratings on the listing when last refreshed.
- 5 stars15(50%)
- 4 stars2(7%)
- 3 stars1(3%)
- 2 stars1(3%)
- 1 star11(37%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starOct 16, 2026PICKI NIKIGermany6 days using the app
"We have used Trustpilot with our Shopify store since 2023, including a paid plan in 2023/24. Setting up the new app is quick. The problem ..."
1 starOct 15, 2026Pawesome HouseUnited StatesAbout 2 months using the app
"This app has been a complete waste of money. I paid $3,828 per year, but the app provided absolutely no value to my business. It ..."
Developer replied. Read on Shopify
2 starsSep 30, 2026Kahuna Surf CollectiveUnited States2 months using the app
"Trust Pilot needs a paid tier between free and $1k+/ year for small businesses. I would happily pay a small fee for my small business ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Display options
- Testimonials
- Star ratings
- Carousels
- Grid layout
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Filtering
- Rich snippets
Ways to collect reviews
- Email requests
- Automations
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store, custom data
- View customers: Customer data
- Edit products: Products, collections
- View orders: All order history
- View Online Store: Theme
- Edit custom data: Metaobjects, metaobject definitions
- Edit other data: Locales, product reviews
Developer
Trustpilot
- Apps in the dataset:
- 1
- Address:
- Pilestræde 58, Copenhagen, 1112, DK
- Website:
- not stated
- Support email domain:
- trustpilot.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Judge.me Product Reviews App
5.0(48,749) · listed as similar by Shopify
Loox ‑ Product Reviews App
4.9(9,904) · listed as similar by Shopify
Judge.me Ali Reviews Importer
4.9(240) · listed as similar by Shopify
TrustView ‑ TrustPilot Reviews
4.8(25) · shares 69% of feature handles
Trust.io ‑ Trustpilot Reviews
5.0(11) · shares 64% of feature handles
FSL Google Reviews
5.0(7) · shares 59% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
- Drive sales with trusted reviews throughout the customer journey.
- Collect more customer reviews after every order.
- Add drag & drop review widget with simple, no-code setup.
- Build buyer confidence using customer voices.
- Improve SEO & AEO with review content that drives new traffic.
Drive more traffic and sales with customer feedback shoppers trust.
Trustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly.
Trusted by global brands and used by millions of consumers, Trustpilot helps you gather customer reviews, display them across your storefront, and create trust signals that are used by AI-driven search (AEO) and shopping experiences.
Questions and comments
Questions people ask about Trustpilot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
30 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.