EcomAppReviews

Shopify app

Emerging

Trusted Shops reviews and more

Build trust and grow your business with the Community of...

Rating on Shopify
3.8(48)
Reviews
48
Launched
April 27, 2023
Pricing
Free to install. Additional charges may apply.
Languages
German, English, Dutch, Italian, Spanish, Polish, French

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Social trust - Other

#1 of 10

See the ranked table

Bayesian rating

3.82

category median 4.02

Reviews in the last 180 days

2

from the 3 reviews on the listing page

1 and 2 star share

21%

10 of 48

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD. See all pricing options

Pricing is set outside Shopify: External charges may be billed by Trusted Shops SE separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneDepending on company size and services booked. Starting at 119 € per month.not listed

Rating distribution

48 ratings on the listing at crawl time.

  • 5 stars33(69%)
  • 4 stars3(6%)
  • 3 stars2(4%)
  • 2 stars1(2%)
  • 1 star9(19%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starOct 5, 2026iFlight EuropeAustriaAbout 2 years using the app

    "Update: Mittlerweile droht TrustedShops mit Inkasso weil ich die Zahlungen gekündigt habe. Praktisch kann ich deren App seit Monaten nicht nutzen, mein Shop ist auf ..."

    Developer replied. Read on Shopify

  • 1 starJul 22, 2026KinkySabineGermanyOver 2 years using the app

    "Katastrophales App-Design! Völlig unflexibel. Support und Vertrieb sind telefonisch nicht zu erreichen, Anrufe gehen sofort auf ein Telefonsystem in den USA. TrustedShops kassiert nur ab ..."

    Developer replied. Read on Shopify

  • 2 starsMay 8, 2024AnneBebeRomania11 months using the app

    "We have 2 websites but the app is not working on mobile. We asked for an audit on the website but they are saying that ..."

    Read on Shopify

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, store analytics, Online Store

  • View customers: Browsing behavior, customer data
  • View products: Products, collections
  • View orders: All order history
  • Edit store analytics: Web pixels
  • Edit Online Store: Online Store script tags, theme
  • Edit other data: Locales, Shopify Markets settings

Developer

Trusted Shops SE

Apps in the dataset:
1
Address:
Subbelrather Straße 15c, Cologne, 50823, DE
Support email domain:
trustedshops.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 77 words.Show
  • Collect real customer reviews
  • Earn the quality seal & buyer protection for your customers
  • Reach over 45 million online shoppers across Europe
  • Sell more – thanks to better conversion rates and higher shopping carts

Earn the trust of over 45 million online shoppers

Integrate the Trustbadge and start collecting real customer reviews immediately. Benefit from a state-of-the-art platform to gather, display, and respond to more reviews. With your positive reviews, you earn the Trusted Shops quality seal. It is your key to instant trust building within the Community of Trust. Since your shop is trustworthy, Trusted Shops offers buyer protection to all your customers – for worry-free shopping and maximum security.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

48 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.