Shopify app
NewThe Solution
Combines exchanges, returns, and operations into one system
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Thesolutionn
- Launched
- March 27, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.56
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$16/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | Free | not offered | none | none stated | Branded self-service returns portal; Returns & exchanges built in Shopify; Smart exchange delta; Bosta delivery integration |
| Grow | $16/month | not offered | 14 days | none stated | Everything in Starter; Automatic rejection emails; 2 photo evidence on every request; Return reason analytics; Failed delivery recovery; Restock workflows; Barcode readiness checks; Cash flow insights |
| Pro | $30/month | not offered | 14 days | none stated | Everything in Grow; In Transit Stock Analysis; Exchange upsell; Store credit instead of cash refunds |
| Unlimited | $50/month | not offered | 14 days | none stated | Everything in Pro; Unlimited return & exchange requests; Every feature unlocked, no limits |
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store credit, store analytics
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns
- Edit store credit: Store credit account transactions
- View store analytics: Reports
- View other data: Locations
Developer
Thesolutionn
- Apps in the dataset:
- 1
- Address:
- 123 street name, cairo, C, 82611, EG
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Failed Deliveries see every order that didn't make it what Bosta will charge you
- In-Transit Analysis tracks every shipment stage live, from new to heading back
- Return Scanner — scan a courier QR to see: failed delivery or accepted return
- Customer Feedback & Analysis — top-returned products, why, and their real cost
- Dashboard — true cash position: collected, owed, hidden shipping, stock value
Automate exchanges, returns, and operations built for e-commerce brands.
Know what you actually kept, not just what you sold. For Shopify merchants shipping COD in Egypt, failed deliveries and returns quietly drain revenue. TheSolutionn reconciles both against your Bosta or Accurate courier data. Track failed deliveries and who pays the round trip, run a branded returns & exchanges portal with AI abuse checks, follow every shipment live, scan returning packages instantly, see your most-returned products and why, and get your true cash position on one dashboard.
Questions and comments
Questions people ask about The Solution, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.