Shopify app
NewSubbify | Easy Substitutions
Easy Post-Purchase Product Substitutions.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Oaka AI
- Launched
- December 1, 2025
- Pricing
- From $5/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.69
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$5/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $5/month | not offered | 7 days | none stated | Up to 25 Substitution Offers; Email Customization & Branding; Multi-Option Substitution Offers |
| Pro | $14/month | $144/year | 7 days | none stated | Everything in Starter; Unlimited Substitution Offers; Auto Invoice & Refunds; Auto Order-Tagging; Remove Subbify Branding; Slack Integration |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Splitting
- Line items
Order management
- Tagging
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- View products: Product listings, products, collections
- Edit orders: All order history for the last 60 days, order edits
Developer
Oaka AI
- Apps in the dataset:
- 1
- Address:
- Victoria, BC, CA
- Website:
- createcaptivateclose.com
- Support email domain:
- createcaptivateclose.com
- English support:
- yes
- Resources:
- Privacy policy, changelog
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
- Upsell or Downsell Substitutions
- Auto Invoicing and Refund (Optional)
- Custom Branding
- Auto Order Tagging
- Slack Notifications
Turn out-of-stock problems into opportunities. Offer alternatives and auto-update orders instantly.
Stop canceling orders due to stockouts or unexpectedly unavailable products. Subbify makes post-purchase product substitutions effortless—select unavailable items, choose replacements from your catalog, add optional discounts, and send. Customers receive a clean email where they review and approve alternatives with a single click.
Works seamlessly with all currencies and pricing worldwide. Keep customers happy, recover revenue, and eliminate manual order editing forever.
Questions and comments
Questions people ask about Subbify | Easy Substitutions, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.