Shopify app
NewStatusNotes
Add messages to order status pages per order or store...
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Lincado Ltd
- Launched
- October 31, 2025
- Pricing
- From $4.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.59
category median 4.60
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$4.99/month
band: Under $10 · 10-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $4.99/month | not offered | 10 days | none stated | Upto 500 Orders per month; Create 1 Custom Note per order; Create 1 Store-wide messages; 30-day history; Export Notes backup as CSV |
| Growth | $8.99/month | not offered | 10 days | none stated | Upto 2000 Orders per month; Create 2 Custom Notes per order; Create 2 Store-wide messages; 12-month history; Export Notes backup as CSV |
| Pro | $12.99/month | not offered | 10 days | none stated | Upto 3500 Orders per month; Create 5 Custom Notes per order; Create 5 Store-wide messages; Life-time history; Export Notes backup as CSV/JSON; One-click restore Missing Metafields and |
| Business | $14.99/month | not offered | 10 days | none stated | Upto 7500 Orders per month; Create 10 Custom Notes per order; Create 5 Store-wide messages; Life-time history; Export Notes backup as CSV/JSON; One-click restore Missing Metafields and |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsDec 26, 2025My Pet ChickenUnited StatesAbout 2 months using the app
"Works exactly as intended and was easy to set up. We are using it to add notes when customers contact customer service and make an ..."
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, custom data
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: All order history for the last 60 days
- Edit custom data: Metaobjects, metaobject definitions
Developer
Lincado Ltd
- Apps in the dataset:
- 2
- Address:
- Sigma House, Oak View Close, Edginswell Park, Torquay, ENG, TQ2 7FF, GB
- Website:
- not stated
- Support email domain:
- lincado.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Add personalised messages to individual orders for delivery updates and changes.
- Display the same message on every order page with policies or contact details.
- One-click restore recovers all notes if accidentally deleted or app uninstalled.
- Download complete note records as CSV or JSON files for your record keeping.
- Works with any Shopify theme without requiring code changes or manual setup.
Add custom messages to order status pages that reduce customer enquiries and answer questions.
StatusNotes adds custom messages to order status pages that customers see when tracking their orders. Create order-specific notes for delivery delays, product substitutions, or special handling instructions. Set up store-wide messages with return policies, contact information, and shipping updates that appear on every order page. This reduces support tickets by answering questions before customers ask them. Includes automatic backup protection that restores everything if accidentally removed.
Questions and comments
Questions people ask about StatusNotes, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.