Shopify app
NewSocial Chat: Chat Button & FAQ
Integrate a WhatsApp chat button for instant support
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- ShruYa Technolab
- Launched
- April 22, 2024
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.41
category median 4.48
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
$2.99/month
band: Under $10 · 5-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 1 WhatsApp number; Left or right button position; Standard prefilled message; Includes "Powered by" badge |
| Grow | $2.99/month | $32.89/year | 5 days | none stated | Everything in Free, plus; Up to 3 WhatsApp numbers; Agent roles (e.g. Sales, Support); Full custom branding and colors; Custom chat icon; Time-based availability scheduling; Remove "Powered by" badge |
| Advance | $6.99/month | $76.89/year | 5 days | none stated | Everything in Grow, plus; AI FAQ bot (up to 10 topics); AI answers from your topics; Matches paraphrased questions; Analytics dashboard; Top questions & match rate |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars3(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 25, 2026KIAA Collections by R.K. JwelleryIndia17 days using the app
"Easy to set up and very user-friendly! The support team is really helpful and supportive. I highly recommend Social Chat button to everyone. Give it ..."
5 starsJan 5, 2026Beyond TokyoIndiaAbout 11 hours using the app
"Clean, fast and does exactly what it should. We use Social Chat on Beyond Tokyo to offer instant WhatsApp support, and it fits seamlessly into ..."
Developer replied. Read on Shopify
5 starsMar 17, 2025Pandya's SevusalCanada29 days using the app
"A wonderful app to add to your Shopify app. Easy to use and helpful to customers."
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Orders, Online Store
- Edit orders: All order history for the last 60 days
- View Online Store: Theme
Developer
ShruYa Technolab
- Apps in the dataset:
- 2
- Address:
- 1084 La Grange Parkway, Newark, DE, 19702, US
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Add a WhatsApp chat button to your store in minutes
- Provide instant customer support via WhatsApp
- Customize chat button position, style, and visibility
- Mobile and desktop optimized experience
- Increase conversions with real-time conversations
Add WhatsApp chat to your store and provide instant customer support that drives more sales.
Provide real-time customer support, answer questions faster, and build trust by letting shoppers connect with you directly on WhatsApp. Quick responses lead to better engagement, higher satisfaction, and more conversions.
Customize your chat button to match your brand and control how it appears across mobile and desktop. Whether you want to increase sales or improve support, SC Chat helps you stay connected with your customers at the right moment.
Questions and comments
Questions people ask about Social Chat: Chat Button & FAQ, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.