EcomAppReviews

Shopify app

Emerging

SmartCustomer

Get reviews, traffic & customer leads for your store

Rating on Shopify
3.1(11)
Reviews
11
Developer
SmartCustomer
Launched
June 27, 2016
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Product reviews

#16 of 29

See the ranked table

Rank in SEO

#20 of 41

See the ranked table

Bayesian rating

4.00

category median 4.54

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

55%

6 of 11

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedAutomated review requests; Bulk review request upload; Review page in search; Review display widgets; Review comments & messaging; Community Q&A

Rating distribution

11 ratings on the listing at crawl time.

  • 5 stars4(36%)
  • 4 stars1(9%)
  • 3 stars0(0%)
  • 2 stars1(9%)
  • 1 star5(45%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 3, 2025DestiraUnited StatesOver 3 years using the app

    "We thoroughly enjoy using Sitejabber and all of its features for our site. We have been able to reach out customers easily and get their ..."

    Read on Shopify

  • 2 starsJan 10, 2025Cherry Kiss DesignsUnited StatesOver 4 years using the app

    "The free version gives you no control over the emails, the scheduling, the frequency, the templates, ANYTHING! I don't know when emails are being sent ..."

    Read on Shopify

  • 4 starsMar 21, 2024King IceUnited StatesOver 1 year using the app

    "Good service, very helpful teams. The review tools are simple and anyone on the team can jump on quickly. We spend less time moderating and ..."

    Read on Shopify

Screenshots

5 of 5 listing screenshots, composed as review cards. Captions are the developer's own.

  • SmartCustomer Shopify app screenshot: Increase your visibility in search results
    1 of 5: Increase your visibility in search results
  • SmartCustomer Shopify app screenshot: Improve your SEO and elevate your online exposure
    2 of 5: Improve your SEO and elevate your online exposure
  • SmartCustomer Shopify app screenshot: Boost your conversions using social proof
    3 of 5: Boost your conversions using social proof
  • SmartCustomer Shopify app screenshot: Increase your online presence your marketing performance
    4 of 5: Increase your online presence your marketing performance
  • SmartCustomer Shopify app screenshot: Build trust and loyalty by connecting to your customers
    5 of 5: Build trust and loyalty by connecting to your customers

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

SEO tools

  • Backlinks
  • Redirects
  • Page indexing
  • Meta tags
  • Scripts

Monitoring performance

  • Reporting
  • Insights and tips
  • Analytics
  • Competitor analysis
  • Keyword analysis
  • Content analysis

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

SmartCustomer

Apps in the dataset:
1
Address:
700 El Camino Real Suite 120-1312, Menlo Park, CA, 94025, US
Support email domain:
smartcustomer.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 60 words.Show
  • Seamless Review Collection
  • Omnichannel Brand Visibility
  • Real-Time Review Monitoring
  • Proactive Reputation Management
  • Ad Performance Optimization and Business Intelligence

Elevate your online presence by collecting, monitoring, and sharing brand and product reviews.

Use SmartCustomer to easily gather authentic feedback and surface them on your store and across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.

Join over 60K brands using SmartCustomer to build trust that scales.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

11 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.