Shopify app
EstablishedBuilt for ShopifyLucent ‑ OTP Login & Notify
Enhance security with OTP login for authorized access
- Rating on Shopify
- 4.8(85)
- Reviews
- 85
- Developer
- Lucent Innovation
- Launched
- November 23, 2021
- Pricing
- Free to install. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.61
category median 4.37
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
9%
8 of 85
Starting price
$4.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Up to 1L customers free; $5 per additional 1L. Usage-based charges apply for OTP & notifications on default services. | Free OTP Widget Installation; In app widget customization; Lucent Branding |
| Basic | $4.99/month | not offered | 7 days | Up to 1L customers free; $5 per additional 1L. Usage-based charges apply for OTP & notifications on default services. | OTP Delivery: Seamless and reliable; Customization: Adjust to your brand; Global OTP delivery; B2B Onboarding - Additional $10/month |
| Premium | $19.99/month | not offered | 7 days | Up to 1L customers free; $5 per additional 1L. Usage-based charges apply for OTP & notifications on default services. | Includes Basic Features; Sender ID/Template Customization; OTP Integration; Enhanced Widget Customization; Notification feature; B2B Onboarding - Additional $10/month; 1-Channel Add-on Integration — $599; 2-Channels Add-on Integration — $999 |
Rating distribution
85 ratings on the listing when last refreshed.
- 5 stars74(87%)
- 4 stars3(4%)
- 3 stars0(0%)
- 2 stars1(1%)
- 1 star7(8%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 9, 2026Kaithari StudioIndia5 months using the app
"We integrated Lucent ‑ OTP Login & Notify into our Shopify store, Kaithari Studio, to provide a convenient login experience for our customers. The app ..."
5 starsOct 9, 2026Retail Benin DevBeninAbout 1 month using the app
"We've had a great experience with Lucent. The team was very responsive and accommodating when it came to customising the app to fit our requirements. ..."
5 starsSep 25, 2026Freedom TreeIndiaOver 2 years using the app
"The Lucent team has been extremely helpful, responsive, and professional throughout our engagement. They have a strong understanding of Shopify and were able to resolve ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer login
- Multi-factor auth
- Email verification
- SMS verification
- One-time password (OTP)
Account management
- Profiles
- Tagging
- Custom fields
- Multi-language
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- B2B 7 apps
- B2B Customer Onboarding
- Connect Saudi, Infobip, MSG91
- MagtiCom, Firebase
- Phone, Email, WhatsApp
- TrustSignal, Gupshup, OTP Plus
Shopify surfaces: Checkout, Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store credit, Shopify Functions, Online Store, Shopify admin
- Edit customers: Customer data, customer tags, merge customers
- Edit products: Product listings, products, collections
- View orders: Order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns
- View store credit: Store credit account transactions, store credit accounts
- View Shopify Functions: Cart and checkout validations
- Edit Online Store: Theme
- Edit Shopify admin: Files
- View other data: Locales, product and variant inventory, product in-store pickup availability and locations, product tags
Developer
Lucent Innovation
- Apps in the dataset:
- 3
- Address:
- Oceanside, NY, US
- Website:
- www.lucentcommerce.com
- Support email domain:
- lucentinnovation.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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4.7(306) · listed as similar by Shopify
KwikPass: OTP‑login & Popups
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OTP+ B2B SMS & Social Login
On Shopify, not yet in the dataset · listed as similar by Shopify
Customer Accounts Deluxe
4.3(38) · shares 50% of feature handles
Cosmo: Customer Accounts App
5.0(5) · shares 45% of feature handles
PasswordFree Authenticator App
5.0(3) · shares 42% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
- Instant OTP & Notification delivery for smooth logins & timely customer updates.
- Add an email opt-in checkbox for marketing during the OTP login process.
- Customize OTP login widget appearance easily through the theme editor.
- Track OTP & notification logs with detailed delivery reports for reliability.
- B2B company registration with automated approval rules.
Simplify logins with OTP & enhance engagement through automated WhatsApp and SMS notifications.
Our app streamlines customer logins with OTP authentication via Mobile, WhatsApp, or Email. Now with added WhatsApp and SMS notifications, you can send real-time alerts for abandoned carts, order status, and customer engagement. No more password hassles—just fast and secure logins, ensuring customer satisfaction. Our app is designed for easy use and reliable performance to enhance store operations.
Questions and comments
Questions people ask about Lucent ‑ OTP Login & Notify, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
85 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.