EcomAppReviews

Shopify app

Leader

ShipBob Fulfillment

Fulfill your everything orders with a global, customized 3PL.

Rating on Shopify
4.3(285)
Reviews
285
Developer
ShipBob
Launched
February 19, 2021
Pricing
Free to install. Additional charges may apply.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Third-party logistics (3PL)

#1 of 33

See the ranked table

Bayesian rating

4.30

category median 4.30

Reviews in the last 180 days

5

from 286 collected reviews

1 and 2 star share

12%

33 of 285

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD. See all pricing options

Pricing is set outside Shopify: External charges may be billed by ShipBob separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneWe bill for orders shipped, storage in our warehouses, receiving inventory, and any custom projects (kitting, barcoding)not listed

Rating distribution

285 ratings on the listing at crawl time.

  • 5 stars232(81%)
  • 4 stars18(6%)
  • 3 stars2(1%)
  • 2 stars5(2%)
  • 1 star28(10%)

Review collection

What the site has collected for this app, so every number below can be checked against its window.

  • Collected: 286 of 286 reviews (100% coverage)
  • Window: Feb 26, 2021 to Sep 18, 2026
  • Replied by the developer: 31 of 286 collected
  • Collected on Oct 15, 2026

Latest reviews

The 10 most recent of 286 collected reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starSep 18, 2026EcoPro ProductsUnited StatesAlmost 9 years using the app

    "Shipbob has horrible customer service, they take forever to respond and then run you in circles without resolution. They also use way too many low ..."

    Read on Shopify

  • 1 starJul 16, 2026Lash PlusUnited StatesOver 1 year using the app

    "We have been a ShipBob customer for over two years, but this has been one of the worst fulfilment experiences we have had. ShipBob lost ..."

    Read on Shopify

  • 5 starsJul 10, 2026JeddyUnited StatesAbout 1 month using the app

    "N/A"

    Read on Shopify

  • 1 starMay 31, 2026TibeesAustralia11 months using the app

    "I had a poor experience using ShipBob and would suggest small businesses look for a different provider for warehousing and fulfilment. Keep looking."

    Read on Shopify

  • 1 starFeb 24, 202613 Under GolfUnited States6 months using the app

    "BEWARE! We started fulfilling through ShipBob in October 2025 and it has been the worst decision we have made since launching the business. One of ..."

    Read on Shopify

  • 1 starFeb 16, 2026suniiCanadaOver 4 years using the app

    "I would not recommend Shipbob to my worse enemies. We are a small company currently growing and the amount of issues we have to deal ..."

    Read on Shopify

  • 5 starsJan 15, 2026PoulTreeUnited States3 months using the app

    "Full service to get started, even for novices. Lots of functionality."

    Read on Shopify

  • 5 starsJan 15, 2026TheSudokuUnited StatesAbout 2 months using the app

    "good"

    Read on Shopify

  • 5 starsJan 14, 2026RealEstateIQUnited States8 months using the app

    "Suproteek is very knowledgeable and helps out quickly."

    Read on Shopify

  • 5 starsJan 13, 2026NĀELI NaturalsUnited StatesAbout 1 month using the app

    "Suproteek was excellent and has a calm, thorough nature!"

    Read on Shopify

Screenshots

3 of 4 listing screenshots, composed as review cards. Captions are the developer's own.

  • ShipBob Fulfillment Shopify app screenshot: ShipBob order timeline with pick/pack timestamps
    1 of 3: ShipBob order timeline with pick/pack timestamps
  • ShipBob Fulfillment Shopify app screenshot: ShipBob analytics dashboard
    2 of 3: ShipBob analytics dashboard
  • ShipBob Fulfillment Shopify app screenshot: ShipBob locations page with fulfillment centers
    3 of 3: ShipBob locations page with fulfillment centers

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order management

  • Fulfillment
  • Batch processing
  • Order routing
  • Shipping labels
  • Shipping rates
  • Custom packaging
  • Packing slips
  • Multi-carrier tracking
  • Customer notifications
  • Tracking history
  • Returns

Inventory management

  • Auto-sync
  • Custom rules
  • Stock adjustments
  • Stock alerts
  • Multi-warehouse
  • SKU mapping
  • Perishable tracking
  • Analytics
  • Forecasting

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders

  • View customers: Customer data
  • Edit products: Inventory, products, collections
  • Edit orders: Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history, shipping information, third-party fulfillment
  • Edit other data: Price rules, locations

Developer

ShipBob

Apps in the dataset:
1
Address:
120 North Racine, Suite 100, Chicago, IL, 60607, US
Support email domain:
shipbob.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
  • Same-day shipping to help your customers' orders arrive on time.
  • Customization capabilities to build your branded unboxing experience.
  • Global footprint on 3 continents and other expansion opportunities.
  • B2B fulfillment for 150+ EDI-compliant retailers.
  • Integrations with tools like Klaviyo, Gorgias, and NetSuite and our open API.

ShipBob partners with DTC and B2B brands to pick, pack, and ship orders across 60+ global locations

With ShipBob, ecommerce brands get logistics support for all sales channels, globally. Showcase your brand with our full customization suite (branded packaging, inserts, gift notes, and more). Online orders are picked, packed, and shipped same-day, using the delivery speed you choose. Have B2B/wholesale orders in addition to DTC? ShipBob can manage retailer compliance, including EDI documents. And with 60+ warehouses across the US, Canada, Europe, and Australia, ShipBob can grow with you.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

285 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.