Shopify app
NewSerial Trail: Recall & Serial
Know which units are affected, and which claims are genuine
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Metigro
- Launched
- September 17, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.31
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 100 serial units; Manual registry and unit passports; Lifecycle history and search; CSV export |
| Serial | $19/month | not offered | 7 days | none stated | Up to 5,000 serial units; Pools, generation and CSV import; Fulfillment serial assignment; Scanning and reconciliation; Public serial lookup |
| Warranty | $49/month | not offered | 7 days | none stated | Everything in Serial; Up to 25,000 serial units; QR identities and label sheets; Buyer registration portal; Warranty claims with fraud flags; No per-claim fees |
| Ops | $149/month | not offered | 7 days | none stated | Everything in Warranty; Unlimited serial units; Recall suite with buyer outreach; Reports with scheduled delivery; REST API and signed webhooks; POS lookup and assignment; 1-business-day priority support |
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify POS
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, Online Store
- View products: Inventory, products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days, draft orders
- Edit Online Store: Online Store page content on a path controlled by the app
- View other data: Locations
Developer
Metigro
- Apps in the dataset:
- 2
- Address:
- st. Soborna 360, Rivne, 21222, UA
- Website:
- serialtrail.metigro.io
- Support email domain:
- metigro.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- Create, import, or auto-generate serial numbers and assign them at fulfillment.
- Recall by serial range, pool, serial list, or product and sold-date window.
- Validate warranty claims against a real serial, with duplicate and fraud flags.
- Public serial lookup and QR unit passports, with no buyer or order data exposed.
- Reconcile serialized units against orders and stock; export everything as CSV.
Give every unit a serial record. Recall by serial range and validate warranty claims against it.
Serial Trail gives every physical unit a durable serial record. Create or import serial numbers, assign them at fulfillment, scan lifecycle changes, and reconcile the registry against orders and stock. When a product issue appears, define the affected population by serial range, pool, serial list, or product and sold-date window, then preview the exact affected units before you activate. Warranty claims are validated against a real unit, with duplicate-claim and out-of-warranty flags surfaced.
Questions and comments
Questions people ask about Serial Trail: Recall & Serial, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.