Shopify app
EstablishedSavedBy Package Protection
Shipping Protection Done Right!
- Rating on Shopify
- 5.0(55)
- Reviews
- 55
- Developer
- SavedBy.io
- Launched
- March 30, 2022
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.71
category median 4.41
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
2%
1 of 55
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | SavedBy collects a nominal fee from your customer based on order value | not listed |
Rating distribution
55 ratings on the listing when last refreshed.
- 5 stars54(98%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 2, 2026Optimize MineralsUnited States4 months using the app
"SavedBy Support has truly exceeded my expectations. They are attentive, flexible, and an absolute pleasure to work with. The collaboration has been outstanding from day ..."
5 starsAug 28, 2026Pit ViperUnited StatesOver 3 years using the app
"We have worked with SavedBy for years now. They are very flexible and accommodating to our needs. This was a refreshing change after working with ..."
5 starsAug 27, 2026UMZUUnited StatesAbout 1 year using the app
"Savedby support has exceeded my expectations. They are also attentive and flexible. The Collaboration has been outstanding. The Savedby platform is easy to understand and ..."
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, Shopify Payments, Shopify Functions, Online Store, custom data, other data
- Edit customers: Customer data, customer tags
- Edit products: Inventory, products, product listings, collections
- Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information, third-party fulfillment
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift card transactions, gift cards
- Edit store credit: Store credit account transactions, store credit accounts
- View Shopify Payments: Shopify Payments disputes
- Edit Shopify Functions: Cart transforms, delivery customizations, cart and checkout validations
- Edit Online Store: Online Store script tags, theme, checkout page, Online Store pages
- Edit custom data: Metaobject definitions, metaobjects
- Edit other data: Checkout branding settings, locations, Shopify Markets settings, price rules, publications of products on sales channels, purchase options, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans
Developer
SavedBy.io
- Apps in the dataset:
- 1
- Address:
- 2255 Sheridan BLVD, Unit C 246, Edgewater, CO, 80214, US
- Website:
- savedby.io
- Support email domain:
- savedby.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 104 words.Show
- Reduce customer support costs, time, and stress
- Increase conversion and loyalty via comfort and confidence in shipping
- Mitigate losses by putting refunds and re-orders into the hands of SavedBy
- Generate more revenue by having SavedBy place new orders in your store
- Control the customer experience, from your door to theirs
Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!
With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue?
Questions and comments
Questions people ask about SavedBy Package Protection, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
55 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.