EcomAppReviews
Order Editing — Retune icon

Shopify app

New

Order Editing — Retune

Let buyers edit address, email, phone to reduce cancellations

Rating on Shopify
No ratings yet
Reviews
0
Developer
Appiers
Launched
May 28, 2026
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#146 of 184

See the ranked table

Bayesian rating

n/a

category median 4.77

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$49/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
StarterFreenot offerednonenone stated25 order edits per month; All order editing options
Advanced$49/monthnot offered14 daysnone stated300 Order edits per month; All order editing options; Revert unpaid order edits; Fulfillment hold; Address validation ($0.025 / Validation)
Scale$89/monthnot offered14 daysnone statedUnlimited order edits; All order editing options; Revert unpaid order edits; Fulfillment hold; Address validation ($0.025 / Validation); 3PL and WMS integrations

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Address
  • Customer portal

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders

  • View customers: Customer data
  • View products: Products, collections
  • Edit orders: Draft orders, merchant managed fulfillment, order edits, all order history, shipping information, third-party fulfillment
  • View other data: Locales

Developer

Appiers

Apps in the dataset:
4
Address:
Pune, MH, IN
Website:
not stated
Support email domain:
appiers.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 67 words.Show
  • Edit shipping address and order note
  • Update contact email
  • Change contact phone number
  • Set order editing time window

Let shoppers update shipping address, email, and phone to reduce support tickets & cancellations

Allow shoppers to update their shipping address, email, or phone after placing an order from the order status or thank you page. Reduce support tickets and prevent order cancellations by letting customers fix mistakes themselves. Retune lets you set an order editing time window to allow or restrict edits based on your needs.

Questions and comments

Questions people ask about Order Editing — Retune, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.