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Reputon Customer Reviews App

Name: Reputon Customer Reviews App
Price: 9.99 USD
Rating: 4.9 (1167 reviews)
Author: Reputon

Get genuine Trustpilot or Google reviews with automated emails

Rating on Shopify: 4.9(1,167)
Reviews: 1,167
Developer: Reputon
Launched: September 26, 2018
Pricing: Free plan available
Languages: English, Spanish, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Japanese, Russian, Polish, Turkish, Swedish, Dutch

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Product reviews

#1 of 29

See the ranked table

Rank in Social proof

#1 of 38

See the ranked table

Bayesian rating

4.88

category median 4.54

Reviews in the last 180 days

154

from 1,168 collected reviews

1 and 2 star share

10 of 1,167

Starting price

$9.99/month

band: Under $10

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Plan	Price	Billed yearly	Trial	Usage fee	Included
Beginner	Free	not offered	none	none stated	50 emails / month; Customizable email templates; Multiple review links; Flexible email triggers; Bad reviews filter; Email stats; AI email localization
Lite	$9.99/month	not offered	none	$1 per 15 extra emails	150 emails / month; + All Beginner plan features; HTML email editor; Import from .CSV; Sending time option; Skip POS orders option
Standard	$24.99/month	not offered	none	$5 per 100 extra emails	500 emails / month; + All Lite plan features; Sending frequency option; Email blacklist; Order delivered/Order tag email trigger
Advanced	$49.99/month	not offered	none	$5 per 150 extra emails	1500 emails / month; + All Standard plan features; Branded email domain; Aftership integration; VIP customer support

Rating distribution

1,167 ratings on the listing at crawl time.

5 stars1,057(91%)
4 stars81(7%)
3 stars19(2%)
2 stars3(0%)
1 star7(1%)

Review collection

What the site has collected for this app, so every number below can be checked against its window.

Collected: 1,168 of 1,168 reviews (100% coverage)
Window: Jan 2, 2019 to Oct 14, 2026
Replied by the developer: 328 of 1,168 collected
Collected on Oct 15, 2026

Latest reviews

The 10 most recent of 1,168 collected reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

5 starsOct 14, 2026body hack fitnessUnited States8 days using the app
"I really like it"
Read on Shopify
5 starsOct 11, 2026MercavelleNetherlands22 days using the app
"Nette en snelle service, goed geholpen door Dan!"
Read on Shopify
5 starsSep 17, 2026C4 PrintAustralia6 days using the app
"Pretty straightforward setup. Nice service from Keanu, I mean James who took the time to answer all my questions!"
Read on Shopify
5 starsSep 16, 2026Thompson SydneyNetherlands3 days using the app
"Amazing app and the customer service is also great."
Read on Shopify
5 starsSep 10, 2026Spellbound WigsUnited StatesOver 5 years using the app
"Excellent solution to my issue. Dan was incredibly helpful and helped me solve my problem. I really appreciate his guidance. Thank you so much!"
Read on Shopify
5 starsSep 9, 2026Omamori JoyasSpain8 days using the app
"Es genial y muy fácil de usar"
Read on Shopify
5 starsSep 3, 2026Académie PérinataleCanadaAbout 2 months using the app
"Merci pour la facilité de l'automatisation des courriels pour des récoltés des avis"
Read on Shopify
5 starsSep 3, 2026Fitness TechSpainAlmost 4 years using the app
"James es un crack!!! Me solucionó las dudas super rápido y encontró la manera de satisfacer mis necesidades personalizadas. Gran aplicación y gran persona"
Read on Shopify
5 starsAug 28, 2026NuamōreHong Kong SAR4 days using the app
"Reputon helped us improving our TP by sending reviews to customers that received their order and we ended up receiving a lot of valuable feedback. ..."
Read on Shopify
5 starsAug 28, 2026JJCREATIONZUnited States8 days using the app
"Easy"
Read on Shopify

Screenshots

5 of 9 listing screenshots, composed as review cards. Captions are the developer's own.

1 of 5: Customer Reviews Shopify App
2 of 5: Reputon Shopify reviews
3 of 5: customer reviews email templates
4 of 5: ask for reviews ai translation
5 of 5: customer reviews redirect negative feedback

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Display options

Star ratings
Badges
Review count
Social links

Ways to collect reviews

Email requests
Push notifications
Pop-ups
Surveys
QR codes
Automations
Custom requests

Content types

Reviews

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Aftership
Email 8 apps
facebook reviews
Google Reviews
Trustpilot

Shopify surfaces: Customer accounts, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

Sensitive data: Name, email address, phone number, physical address
Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

Store owner: Name, email address, phone number, physical address

View store data

Customers, products, orders, discounts, Online Store

View customers: Customer data
View products: Products, collections
View orders: Order fulfillments, all order history for the last 60 days
View discounts: Discount codes and promotions
View Online Store: Theme
View other data: Locales

Developer

Reputon

Apps in the dataset:: 3
Address:: CLAYMONT, DE, US
Website:: reputon.com
Support email domain:: reputon.com
English support:: yes
Resources:: Privacy policy, FAQ, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show

NEW! AI email localization: send emails in customers' language
Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc.
Add a RATE US widget to your storefront.
Avoid bad reviews. Redirect angry users to a custom feedback form.
Email analytics; AI-personalized follow-up emails

Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.

NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, SmartCustomer, Yelp, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

1,167 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.