Shopify app
NewWhatsApp Multi‑agent
Multi-Agent WhatsApp Chat Button for Direct Customer Support
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Purands
- Launched
- November 27, 2024
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.59
category median 4.62
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
Free plan
band: Free
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsDec 5, 2024AireSingapore1 minute using the app
"Great platform, very easy to use - highly recommend! Great support :)"
Developer replied. Read on Shopify
5 starsDec 2, 2024HUFT SGSingapore3 minutes using the app
"Great app, easy to use."
Developer replied. Read on Shopify
Screenshots
4 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 4: Connect with Your Customers on WhatsApp, Effortlessly! 
2 of 4: Powerful Features to Supercharge Customer Engagement 
3 of 4: How It Works 
4 of 4: Why Choose Whatsapp on Purands?
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Icon types
- Custom
- Social media
Customization
- Custom text
- Styling
Icon position
- Footer
- Homepage
- Landing pages
- Product pages
- Search page
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, Online Store
- Edit customers: Customer data
- Edit Online Store: Online Store pages, Online Store script tags, theme
Developer
Purands
- Apps in the dataset:
- 2
- Address:
- SINGAPORE, SG
- Website:
- www.purands.com
- Support email domain:
- purands.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 64 words.Show
- Add a customizable WhatsApp chat button for instant customer messaging.
- Manage inquiries with multi-agent support across multiple WhatsApp numbers.
- Assign agents to departments for faster and more personalized customer support.
- Handle unlimited WhatsApp conversations to engage customers effectively.
- Track and analyze customer interactions to improve performance and engagement.
Purands: WhatsApp Unlimited enables seamless multi-agent integration of WhatsApp into your store.
Purands: WhatsApp Unlimited enables seamless customer communication with a customizable WhatsApp chat button on your store. Customers can message instantly using pre-filled texts for effortless interactions. Features include basic setup and customization, advanced styling, multi-agent support, departmental routing, and analytics. Ideal for merchants looking to enhance engagement, improve service, and drive sales.
Questions and comments
Questions people ask about WhatsApp Multi‑agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.