EcomAppReviews
Hulk NPS Post Purchase Survey icon

Shopify app

EstablishedBuilt for Shopify

Hulk NPS Post Purchase Survey

Measure satisfaction and NPS to build customer loyalty.

Rating on Shopify
4.8(73)
Reviews
73
Developer
HulkApps
Launched
August 29, 2019
Pricing
Free plan available. Free trial available.
Languages
Danish, German, English, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, Spanish, Urdu, Arabic, Hebrew

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Forms

#23 of 203

See the ranked table

Rank in Surveys

#14 of 165

See the ranked table

Bayesian rating

4.76

category median 4.66

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

4%

3 of 73

Starting price

$25/month

band: $10 to $29 · 1-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Development PlanFreenot offerednonenone statedFree for all partner development stores; Test the app on development store
Pro Plan$25/month$250/year1 daysnone statedUnlimited Responses; White Labeled Forms (No Watermarks); Export Responses as CSV; Required/Optional Field; Survey Statistics; Conditional Logic

Rating distribution

73 ratings on the listing when last refreshed.

  • 5 stars64(88%)
  • 4 stars5(7%)
  • 3 stars1(1%)
  • 2 stars0(0%)
  • 1 star3(4%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsDec 14, 2025Ellie and MacUnited StatesAbout 1 hour using the app

    "Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. ..."

    Read on Shopify

  • 5 starsNov 11, 2025Abacus Sportswear USUnited States7 days using the app

    "They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our ..."

    Read on Shopify

  • 5 starsMay 23, 2025Anthos CraftsGreeceOver 5 years using the app

    "Great app, very useful and simple. Very quick and efficient service. And it is free!"

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form types

  • Feedback
  • Surveys

Customization

  • Font and color
  • Custom CSS
  • Custom JavaScript
  • Embedded forms
  • Email templates

Data management

  • Email responses
  • Data export
  • Dashboard
  • Analytics

Form customization

  • Drag-and-drop editor
  • File upload
  • Pop-ups

Survey types

  • Customer satisfaction
  • Net Promoter Score (NPS)
  • Product feedback
  • Post-purchase

Submission management

  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Products, orders, Online Store

  • Edit products: Products, collections
  • View orders: All order history for the last 60 days
  • Edit Online Store: Online Store pages, Online Store script tags, theme
  • View other data: Locales

Developer

HulkApps

Apps in the dataset:
10
Address:
1 Kingdom Street, Paddington Central, London, ENG, W2 6BD, GB
Support email domain:
shopcircle.co
English support:
yes
Resources:
Privacy policy, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
  • Run post purchase surveys on Checkout, Thank You and Order Status pages.
  • Conditional logic personalizes each survey question based on prior answers.
  • NPS and rating scores reveal customer satisfaction, behavior & preferences.
  • Build surveys with drop-downs, radio buttons, checkboxes, text & steppers.
  • Export responses or sync survey answers to Slack and Google Sheets.

Run post purchase and NPS surveys to collect customer feedback on Thank You & checkout pages.

Hulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses. Sync unlimited responses to Google Sheets or Slack and track insights with analytics.

Questions and comments

Questions people ask about Hulk NPS Post Purchase Survey, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

73 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.