Shopify app
NewOrderX
Confirm orders on WhatsApp to reduce failed deliveries.
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Inbound Agency
- Launched
- August 28, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.39
category median 4.41
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$2.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| OrderX Free | Free | not offered | none | none stated | 10 free confirmation template messages; Official WhatsApp Cloud API; Confirm and cancel response buttons; Automatic Shopify tags and notes |
| OrderX Growth | $2.99/month | not offered | none | 0.01$ per msg | Unlimited automated order messages; Confirmation, dispatch and tracking; Review and abandoned checkout messages; Advanced schedules, retries and rules |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 2, 2026Mr GinsengPakistanAbout 2 hours using the app
"Really useful app for automating COD order confirmations on WhatsApp. Setup was straightforward, and the automated confirmation workflow saves a lot of manual follow-ups. Great ..."
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- Edit orders: Order fulfillments, order edits, all order history for the last 60 days
Developer
Inbound Agency
- Apps in the dataset:
- 1
- Address:
- 128 City Road, London, United Kingdom, London, BFP, EC1V2NX, GB
- Website:
- not stated
- Support email domain:
- orderxapp.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 70 words.Show
- Automate COD order confirmations through the official WhatsApp API
- Let customers confirm or cancel orders directly from WhatsApp
- Automatically add confirmation tags and notes to Shopify orders
- Control message delays, working hours, retries, and exclusions
Automate COD order confirmations on WhatsApp. Reduce fake orders and delivery returns.
OrderX helps merchants manage cash-on-delivery orders by sending automated WhatsApp confirmation requests through the official WhatsApp Cloud API. Customer responses can confirm or cancel orders, and OrderX updates the related Shopify order with tags and notes. Merchants can also automate dispatch, tracking, cancellation, review, and abandoned checkout messages, while controlling delays, working hours, retries, exclusions, and blocked numbers.
Questions and comments
Questions people ask about OrderX, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.