Shopify app
NewNDA Order Guard
Catch repeat refusers before the parcel leaves
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- North Digital Axis
- Launched
- August 14, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.41
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | Free | not offered | none | none stated | Your own record of failed deliveries; Risk score on every order; Order tagging and rules; Customers can respond to a record; Up to 100 orders a month |
| Growth | $9.99/month | $90.99/year | 14 days | none stated | Everything in Starter; Shared network with other stores; Messages to customers in 19 languages; Warehouse scanner for returned parcels; Morning summary by email; Full analytics and area breakdown; Up to 1,500 orders a month |
| Scale | $29.99/month | $279.99/year | 14 days | none stated | Everything in Growth; No order limit; Priority support |
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, orders
- View customers: Customer data
- Edit orders: Order fulfillments, all order history for the last 60 days
Developer
North Digital Axis
- Apps in the dataset:
- 6
- Address:
- Ajman, AJ, AE
- Website:
- northdigitalaxis.com
- Support email domain:
- northdigitalaxis.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 101 words.Show
- Every order scored before you ship, with the reason for the score in plain words
- Failed deliveries recorded automatically from your courier, or scanned on return
- A shared network of stores delivering to your countries, opt-in and reversible
- Customers can respond to a record, and the record does not apply while they do
- See how much you lose to returned parcels, and which delivery areas fail most
Stop shipping to customers who already refused a parcel. Know before it leaves your warehouse.
When you ship cash on delivery, a refused parcel costs you the outbound shipping, the return shipping, and the handling. The goods come back weeks later. Order Guard keeps a record of every delivery that failed, so the next order from the same person arrives with a warning instead of a surprise.
Records are built from what actually happened. Courier problems are kept separate and never count against a customer, and customers can respond to a record. While a response is open, it is not applied.
Questions and comments
Questions people ask about NDA Order Guard, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.