EcomAppReviews
Milkyway Delivery + Returns icon

Shopify app

Emerging

Milkyway Delivery + Returns

Enhance local order fulfillment with same-day delivery service

Rating on Shopify
3.8(11)
Reviews
11
Developer
Milkyway X
Launched
October 3, 2023
Pricing
Free to install. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Delivery and pickup

#84 of 480

See the ranked table

Bayesian rating

4.13

category median 4.24

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

9%

1 of 11

Starting price

$29.99/month

band: $10 to $29 · 30-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
StarterFree to installnot offerednoneStarts at $9.99 per delivery with transparent distance-based pricing. No hidden fees, no surcharges.1 Location; $9.99 per Service; 50 Delivery/Return Services; $100 Package Protection (Optional); Standard Email Support; Free Setup Call
Launch$29.99/month$298/year30 daysStarts at $9.99 per delivery with transparent distance-based pricing. No hidden fees, no surcharges.2-3 Locations; $9.99 per Service; 200 Delivery/Return Services; $150 Package Protection (Optional); Offline Order Delivery; Free Setup Call
Liftoff$79.99/month$796/year30 daysStarts at $9.99 per delivery with transparent distance-based pricing. No hidden fees, no surcharges.4-9 Locations; $9.99 per Service; 500 Delivery/Return Services; $200 Package Protection (Optional); Offline Order Delivery; Custom Platform Integration
Airborne$799.99/month$7967/year30 daysStarts at $8.99 per delivery with transparent distance-based pricing. No hidden fees, no surcharges.10+ Locations; $8.99 per Service; Unlimited Delivery & Return Service; $500 Package Protection; Offline Order Delivery; Priority Support

Rating distribution

11 ratings on the listing when last refreshed.

  • 5 stars9(82%)
  • 4 stars1(9%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star1(9%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 4 starsOct 21, 2025Mama Mel's BreadUnited States3 months using the app

    "I've had limited experience with the app, mostly positive. The support has been very good at helping develop what I needed to work for my ..."

    Developer replied. Read on Shopify

  • 1 starAug 27, 2025Boho CoatsUnited States20 days using the app

    "The delivery request process is overly complex, and support is slow to respond. The app UI is confusing; consider using AI tools (Claud/Cursor/GPT5) to improve ..."

    Developer replied. Read on Shopify

  • 5 starsNov 1, 2024Imperia CaviarUnited States22 days using the app

    "We have recently using Milkyway - Delivery + Returns service and couldn't be happier about it. The chat support is always quick and super responsive ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Delivery options

  • Cutoff times
  • Date picker
  • Dynamic rates
  • Order limits
  • Multi-location
  • Preparation times
  • Route planning
  • Driver assignment
  • Address validation
  • Shipping labels
  • Custom messages

Pickup options

  • Multi-location
  • Date picker
  • Order limits
  • Scheduling
  • Time slots

Real-time tracking

  • SMS notifications
  • Delivery map
  • Email notifications
  • ETAs
  • Driver tracking
  • Order tracking
  • Proof of delivery
  • Web push notifications
  • Tracking pages

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, discounts, Online Store

  • Edit customers: Customer data
  • Edit products: Inventory, products, collections
  • Edit orders: Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, shipping information, third-party fulfillment
  • Edit discounts: Discount codes and promotions
  • Edit Online Store: Online Store script tags, Online Store pages
  • Edit other data: Locations, order submission rules

Developer

Milkyway X

Apps in the dataset:
2
Address:
1100 Glendon Ave, 17th Floor, Los Angeles, CA, 90024, US
Support email domain:
milkywaydelivery.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
  • Local customers can get their orders the same day & conveniently return next day
  • You can request same-day delivery on-demand or schedule it for a later time
  • Transparent flat fees for packages up to 30 lbs and deliveries up to 50 miles
  • Get text alerts with real-time delivery updates and access to tracking page
  • Every package is protected against loss or damage with our Protection Policy

Same-day delivery and return app to provide fast and affordable delivery service to local customers

Instant local delivery and return services are accessible with Milkyway now. It enables seamless order fulfillment from your local store or warehouse, with fixed flat fee of about the same cost as traditional shipping services. Whether you require on-demand local shipping or prefer next-day delivery, Milkyway shipping and returns app provides the flexibility to provide instant gratification to local customers. Now you can also offer white glove "Try at Home" service to increase customer loyalty.

Questions and comments

Questions people ask about Milkyway Delivery + Returns, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

11 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.