Shopify app
EmergingJekka‑GPT4 for Free FAQ & Chat
Simplify support with 1-click access to AI-generated FAQs.
- Rating on Shopify
- 4.6(7)
- Reviews
- 7
- Developer
- Hello Jekka
- Launched
- December 31, 2023
- Pricing
- Free
- Languages
- English, French, Indonesian, Vietnamese, Portuguese (Brazil), Thai, Malay, German, Japanese, Chinese (Simplified), Spanish, Filipino, Italian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.44
category median 4.58
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
14%
1 of 7
Starting price
Free plan
band: Free
Rating distribution
7 ratings on the listing at crawl time.
- 5 stars6(86%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars1(14%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 25, 2024TIICHOOHong Kong SARAbout 1 month using the app
"我非常推荐Jekka，它在售后服务的层面上很大程度的帮助了我，避免了很多损失。它在翻译语言的部分尤其远超其他APP。"
5 starsMar 29, 2024American Elk VelvetUnited States6 minutes using the app
"Works great and easy to set up. I was able to add it to the site and get it configured in minutes. It has a ..."
5 starsMar 15, 2024FreeinUnited States24 days using the app
"Love how Jekka adapts and learns from human customer service responses. It's like having an ever-evolving assistant!"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- File upload
- Multi-language
- Real-time translation
Automated responses
- FAQs
- Product recommendations
- Quick replies
Customization
- Color and font
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, store analytics, Online Store, Shopify admin, other data
- Edit customers: Browsing behavior, customer data
- Edit products: Inventory, product listings, products, collections
- Edit orders: Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history, returns, shipping information
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store analytics: Web pixels
- Edit Online Store: Checkout page, Online Store pages, theme
- View Shopify admin: Legal policies
- Edit other data: Locales, locations, price rules, publications of products on sales channels, translations
Developer
Hello Jekka
- Apps in the dataset:
- 1
- Address:
- Singapore, SG
- Website:
- not stated
- Support email domain:
- jekka.ai
- English support:
- yes
- Resources:
- Privacy policy, Tutorial, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
CWILL:AI Chatbot &Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Moose AI Chatbot & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Buddy AI: Agentic Commerce
On Shopify, not yet in the dataset · listed as similar by Shopify
BestChat: AI Chatbot+Live Chat
4.7(141) · shares 55% of feature handles
LiveX AI Agent
No ratings yet · shares 52% of feature handles
Rozio AI: Chat & Voice Support
5.0(1) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- Single click to create store FAQs & product FAQs without any other operations.
- Automate live chat to keep customers engaged 24/7, even when you're offline.
- Instantly answer customer queries correctly with policies Jekka learned.
- Drive sales with proactive marketing to customer history and preferences.
- Receive ticket notifications via email and reply swiftly from your inbox.
1-click to Get a Ready AI Generated FAQ. Manage Conversations and Tickets in ONE Workspace.
Jekka enables 1-click FAQ generation (powered by ChatGPT-4) for automated customer support, instantly answers customer queries with conversational FAQs. Converses with customers like a human to address their issues and enhance customer satisfaction. Provide insightful dashboards on team performance, ticket rates, and more. With24/7 Automation and WhatsApp Support, never miss an opportunity, turn your visitors into customers!
Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
7 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.