Shopify app
EmergingWebkul Order Management
Empower Customer with Easy Order Return,Exchange& Cancellation
- Rating on Shopify
- 4.9(7)
- Reviews
- 7
- Developer
- Webkul Software Pvt Ltd
- Launched
- September 26, 2018
- Pricing
- $15/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.76
category median 4.54
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
14%
1 of 7
Starting price
$15/month
band: $10 to $29 · 10-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic Plan | $15/month | not offered | 10 days | none stated | not listed |
Rating distribution
7 ratings on the listing at crawl time.
- 5 stars6(86%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(14%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 28, 2026The Mall Of GiftsIndia2 days using the app
"Excellent app for customer services"
5 starsAug 20, 2026Fold StudioUnited Kingdom3 months using the app
"Great app for creating a multivendor marketplace on Shopify. Seller management, product listings, commissions, orders, payouts, and vendor dashboards make it easy to manage multiple ..."
5 starsApr 29, 2024Kitchen SwitchenUnited StatesAbout 2 months using the app
"Feature rich app and customer service is top notch! 100% would recommend webkul apps. Best for building marketplace of shopify!"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Refunds
- Returns
Order management
- Status updates
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: All order history, returns, draft orders
- Edit discounts: Discount codes and promotions
- Edit Online Store: Online Store pages, Online Store script tags, theme, Online Store page content on a path controlled by the app
- Edit other data: Checkout branding settings, price rules
Developer
Webkul Software Pvt Ltd
- Apps in the dataset:
- 29
- Address:
- H-28, Sector 63, Noida, UP, 201301, IN
- Website:
- webkul.com
- Support email domain:
- webkul.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Anviara EU Withdrawal Button
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OrderEditing.com
On Shopify, not yet in the dataset · listed as similar by Shopify
Codify ‑ Order Cancel
4.3(50) · shares 20% of feature handles
Exportsy Sync To Google Sheets
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Easy Cancel Order
5.0(1) · shares 15% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Allow customers to send RMA (Return/Exchange/Cancel) requests to the admin.
- Allow customers to reorder their previous purchase and get a discount on it.
- Customers can request for Order Invoice and to change their shipping address.
- Order Lookup Functionality for the Customers.
Offer return, refunds, exchange options. Allow the customers to manage their orders efficiently.
With this App, you can allow your customers to manage their orders on your store.
It includes the options for customers to send the request to return, exchange or cancel the orders, they can reorder any of their previous purchases and receive a discount on them.
Admin also provide an option to their customers to request for order invoices and also request to change their shipping address.
Order Lookup Functionality will also be provided to your customers in case their accounts are disabled.
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
7 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.