Shopify app
EmergingBuilt for ShopifyClaimify: Warranty claims, RMA
Handle returns, exchanges, and warranty claims in one place
- Rating on Shopify
- 5.0(6)
- Reviews
- 6
- Developer
- XCO Apps
- Launched
- May 9, 2025
- Pricing
- From $9/month. Free trial available.
- Languages
- English, Spanish, French, German, Portuguese (Brazil)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.78
category median 4.78
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 6
Starting price
$9/month
band: Under $10 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $9/month | $90/year | 3 days | none stated | 1 claim form; Basic validation rules; Up to 3 claim reasons; Standard email templates; Email support |
| Plus | $19/month | $190/year | 3 days | none stated | Unlimited claim forms; Unlimited Advanced validation rules; Custom validation logic; Smart auto-approval rules; Custom branding; Advanced analytics; Priority support |
| Business | $49/month | $490/year | 3 days | none stated | Everything in Plus; Workflows for any claim scenario; Returns management; Sending domain integration; Custom domain settings; Dedicated account manager; Step-by-step Warranty forms |
Rating distribution
6 ratings on the listing when last refreshed.
- 5 stars6(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMay 18, 2026LightLivingMoroccoAbout 11 hours using the app
"I was looking for a straightforward way to handle returns and warranty claims, and Claimify delivered. What I appreciate most is how easy it was ..."
Developer replied. Read on Shopify
5 starsJan 26, 2026One WholesaleCanada13 days using the app
"This is exactly what we were looking for. It’s easy to use, and the customer support responds very quickly. It’s a great app."
Developer replied. Read on Shopify
5 starsJan 21, 2026OnlineDiveGear.com.auAustralia4 months using the app
"This app has been fantastic for our needs. The team are extremely responsive, which is the main value for us in continuing to use the ..."
Developer replied. Read on Shopify
Screenshots
5 of 6 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Kanban board with claim cards sorted by status column 
2 of 5: Customer portal showing a claim request form with photo upload 
3 of 5: Auto-approval rule builder with conditions and actions 
4 of 5: Drag-and-drop workflow editor mapping a claim path 
5 of 5: Analytics view of claim volume by product and reason
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Damaged packages
- Extended warranty
- Returns and exchanges
Opt-in experience
- Checkout
- Custom widget
- Custom branding
Claims management
- Auto-handling
- Claims portal
- Request form
- Claims dashboard
- Tracking
- Email notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Flow, Shopify Admin, Customer account, Flow
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, Shopify Payments, Online Store, custom data
- Edit customers: Customer data
- Edit products: Products, inventory, collections
- Edit orders: All order history, returns, draft orders, order edits, merchant managed fulfillment, third-party fulfillment
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift card transactions, gift cards
- Edit store credit: Store credit accounts, store credit account transactions
- View Shopify Payments: Shopify Payments disputes
- Edit Online Store: Theme, Online Store page content on a path controlled by the app
- Edit custom data: Metaobject definitions, metaobjects
- Edit other data: Locations, Online Store navigation
Developer
XCO Apps
- Apps in the dataset:
- 15
- Address:
- GREAT FALLS, MT, US
- Website:
- xco.agency
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Coverly
No ratings yet · listed as similar by Shopify
InsureBooster Order Protection
5.0(1) · listed as similar by Shopify
DGT Smart Warranty
No ratings yet · listed as similar by Shopify
My Product Registration
4.7(77) · shares 50% of feature handles
Warranty Registration Claims
5.0(2) · shares 50% of feature handles
Parcelis Shipping Protection
5.0(1) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Customers file returns, exchanges, and warranty claims from their account
- Track every claim on one dashboard and move it through your own workflow
- Set auto-approval rules so predictable requests resolve without your input
- Build workflows for store credit, replacement orders, and RMA returns
- See which products and claim reasons come up most in your analytics
Customers file warranty claims, returns, and exchanges. You resolve them all from one dashboard.
Claimify gives customers a branded self-service portal where they can request a return, refund, exchange, or warranty claim from their account or the order confirmation page. Every request lands on one dashboard as a card you can move through your own workflow. Set auto-approval rules so predictable requests resolve without you, build custom workflows for store credit or replacement orders, and use analytics to see which products and reasons generate the most claims.
Questions and comments
Questions people ask about Claimify: Warranty claims, RMA, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.