EcomAppReviews

Shopify app

Emerging

Breeze Buddy

Reduce RTO with minimal manual effort.

Rating on Shopify
5.0(5)
Reviews
5
Launched
December 12, 2025
Pricing
Free to install
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Checkout - Other

#38 of 96

See the ranked table

Rank in Workflow automation

#52 of 170

See the ranked table

Bayesian rating

4.42

category median 4.49

Reviews in the last 180 days

2

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 5

Starting price

$5.33/month

band: Under $10

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneUsage-based pricing. Pay only for successful calls.Free up to 75 calls per month; ₹9 per additional call; Automatic order tagging & note updates; Access to all call features; Basic analytics
Lite$5.33/monthnot offerednoneLower cost as you scale your call volume.Up to 500 calls per month; ₹6 per additional call; Automatic order tagging & note updates; Access to all call features; Priority support
Pro$15.99/monthnot offerednoneBest value for high-volume stores.Up to 2,000 calls per month; ₹4 per additional call; Automatic order tagging & note updates; Access to all call features; Priority support

Rating distribution

5 ratings on the listing at crawl time.

  • 5 stars5(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJul 11, 2026YDWC Streetwear ClothingIndia28 days using the app

    "This app is a real manpower saver. I was looking for a solution like this for a long time, and Breeze Buddy is exactly what ..."

    Read on Shopify

  • 5 starsJul 8, 2026Dot7.inIndia7 days using the app

    "Good Platform, And work as promised"

    Read on Shopify

  • 5 starsApr 14, 2026First Bud OrganicsIndia4 months using the app

    "Super useful app for reducing fake COD orders. The AI call verification works smoothly and saves a lot of manual effort. Easy to set up ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Automation tasks

  • Customer segments
  • Customer tags
  • Order tags
  • Order processing

Customization

  • Custom triggers
  • Scheduled tasks
  • Custom workflows

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, orders, Online Store

  • View customers: Customer data
  • Edit orders: All order history for the last 60 days
  • Edit Online Store: Theme

Developer

Juspay Technologies PVT LTD

Apps in the dataset:
2
Address:
Stallion Business Center, #444, 18th Main Rd, 6th Block, Koramangala, Bengaluru, KA, 560095, IN
Website:
not stated
Support email domain:
breeze.in
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
  • Detects customer language and speaks in the same language automatically.
  • Full control over calling window, retries, and scheduling rules.
  • Captures detailed address changes from customers and updates them accurately.

Buddy: RTO reduction via automated AI driven voice calls for COD verification and address updates

Breeze Buddy is an automated COD verification tool that uses voice AI to call customers, confirm their orders, and validate address details. It helps merchants reduce RTO by identifying genuine COD orders post purchase.

Merchants can customize when and how calls are triggered and set their own retry logic. Breeze Buddy also provides an analytics dashboard to track call pickup rates, confirmation outcomes, and RTO impact.

Install Breeze Buddy to automate COD verification at scale.

Questions and comments

Questions people ask about Breeze Buddy, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

5 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.