Shopify app
EstablishedBuilt for ShopifyBackupMaster Backups
Back up, restore, and protect your store data with confidence
- Rating on Shopify
- 4.8(125)
- Reviews
- 125
- Developer
- BackupMaster
- Launched
- August 4, 2017
- Pricing
- Free to install. Free trial available.
- Languages
- English, German
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.71
category median 4.49
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
1%
1 of 125
Starting price
$19/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Agency | Free to install | not offered | none | Free for Shopify Partner development stores before they are transferred to a client. | Only for Shopify Partner dev stores; All features enabled for 3 months; Restore supported items; Store duplication included; Use before client store transfer |
| Essentials | $19/month | $205.20/year | 7 days | For stores with up to 300 orders/month | Automatic daily backups; Products, collections, themes; Blogs, pages, files, menus; Metafields, metaobjects, translations; Customers, orders, inventory, and more; Restore supported items; 365-day retention; Unlimited cloud storage |
| Pro | $39/month | $421.20/year | 7 days | For stores with up to 600 orders/month | Everything in Essentials; Download backup copies; Sync backups to Google Drive; Duplicate data for staging or expansion |
| Plus | $79/month | $853.20/year | 7 days | For stores with up to 1,500 orders/month. Higher-volume plans are available on our pricing page. | Everything in Pro; Multi-store pricing; Detailed audit logs; External portal access; Custom backup time; Priority support |
Rating distribution
125 ratings on the listing at crawl time.
- 5 stars122(98%)
- 4 stars0(0%)
- 3 stars2(2%)
- 2 stars0(0%)
- 1 star1(1%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 14, 2026Bevann d.o.o.Slovenia7 months using the app
"Reliable backups and fast, helpful support We run a B2B HoReCa store with almost 2,000 products and a lot of apps that sync and bulk-edit ..."
3 starsJul 1, 2026DitroniXUnited Kingdom1 minute using the app
"Would like a backup solution that backs up everything, including files. Noted a previous comment about 'Unfortunately, Shopify doesn't allow access to "Files" in the ..."
Developer replied. Read on Shopify
5 starsJun 22, 2026Keela OutdoorsUnited Kingdom11 days using the app
"Really easy to set up, and very helpful support!"
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Shopify Backups - BackupMaster 
2 of 5: Restore products to any saved version with side-by-side view 
3 of 5: Backup coverage matrix: products, themes, files, and more 
4 of 5: Clone store from production to staging with selected items 
5 of 5: Theme version history with file list and Liquid code diff
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store, custom data, Shopify admin, other data
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: All order history
- Edit Online Store: Online Store pages, theme
- Edit custom data: Metaobject definitions, metaobjects
- Edit Shopify admin: Files
- Edit other data: Locales, locations, Shopify Markets settings, Online Store navigation, publications of products on sales channels, translations
Developer
BackupMaster
- Apps in the dataset:
- 1
- Address:
- Bondi, NSW, AU
- Website:
- backupmaster.io
- Support email domain:
- backupmaster.io
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, changelog
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Back up key store data automatically every day and on demand
- Restore supported items individually or in bulk to previous versions
- Duplicate backed-up store data for staging or expansion
- Protect backups with SOC 2 audited, GDPR compliant cloud storage
- Export copies to Google Drive or download them as ZIP files
Automatic store backups. Restore data or duplicate your store for staging or expansion.
BackupMaster automatically backs up your store every day and on demand, protecting products, collections, themes, files, metafields, metaobjects, blogs, menus, customers, orders, and more. Restore supported items to previous versions after AI tools, apps, bulk edits, or team changes. Duplicate or clone backed-up store data for staging or expansion. Built in Sydney since 2017, SOC 2 audited annually, GDPR compliant, and hosted on Microsoft Azure.
Questions and comments
Questions people ask about BackupMaster Backups, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
125 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.