EcomAppReviews

Shopify app

Leader

Rewind Backups

Maximize your store uptime with automated backup and restore.

Rating on Shopify
4.3(630)
Reviews
630
Developer
Rewind
Launched
January 5, 2016
Pricing
From $19/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Security - Other

#2 of 4

See the ranked table

Rank in Workflow automation

#1 of 48

See the ranked table

Bayesian rating

4.29

category median 4.30

Reviews in the last 180 days

15

from 630 collected reviews

1 and 2 star share

6%

39 of 630

Starting price

$19/month

band: $10 to $29 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Backup + Restore$19/monthnot offered7 daysUp to 300 orders/month. For additional order tiers, visit our pricing page.Automated daily & real-time backups; Bulk & individual restores; Unlimited file storage; 365 day backup history; Metafield backups; Klaviyo & Mailchimp backups; Multi-user support; Available premium support
Protection Suite$99/monthnot offered7 daysUp to 600 orders/month. For additional order tiers, visit our pricing page.All Backup + Restore features; Automated QA testing; Track store and third-party app downtime; Bulk product change alerts; GA4 monitoring; Staging environment with preview; Available premium support

Rating distribution

630 ratings on the listing at crawl time.

  • 5 stars572(91%)
  • 4 stars13(2%)
  • 3 stars6(1%)
  • 2 stars4(1%)
  • 1 star35(6%)

Review collection

What the site has collected for this app, so every number below can be checked against its window.

  • Collected: 630 of 630 reviews (100% coverage)
  • Window: Dec 8, 2015 to Sep 30, 2026
  • Replied by the developer: 148 of 630 collected
  • Collected on Oct 15, 2026

Latest reviews

The 10 most recent of 630 collected reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 30, 2026McCormickUnited StatesOver 1 year using the app

    "efficient communication"

    Read on Shopify

  • 5 starsSep 2, 2026Endeara LLCUnited StatesAlmost 2 years using the app

    "Your responsiveness, timeliness, and expert support throughout this process are incredibly appreciated. You went beyond simply answering my questions, and I’m very grateful that you ..."

    Read on Shopify

  • 1 starAug 23, 2026Spice RealmUnited KingdomAbout 3 years using the app

    "I cancelled this and I've still been charged. I will update my review if they fix it, otherwise be warned they've doubled the cost I ..."

    Developer replied. Read on Shopify

  • 5 starsJun 18, 2026Along Came QuiltingCanadaOver 5 years using the app

    "Great customer service. Quick and accurate help."

    Read on Shopify

  • 1 starJun 13, 2026DESKSPACEEstoniaAbout 1 year using the app

    "We thought this app will cost 9 USD a month... now we paid for long time around 40 to 50 USD ..."

    Read on Shopify

  • 5 starsJun 9, 2026Botanical MedicineUnited States7 months using the app

    "The customer service for the Rewind app is fantastic. Vitor spent significant time patiently providing comprehensive explanations (via email and video call) of all of ..."

    Read on Shopify

  • 5 starsJun 1, 2026Indoor FarmerCanada11 months using the app

    "Waited on meeting even though I was 9 minutes late and was courtiuos and helpful."

    Read on Shopify

  • 1 starMay 12, 2026Nature ShopAustraliaOver 8 years using the app

    "We lost our Website in Mar 26 while we were away. The 'bug' in the software was from Orderly emails. Rewind helped us recover our ..."

    Developer replied. Read on Shopify

  • 5 starsMay 7, 2026Energetic NutritionUnited StatesAbout 1 month using the app

    "Rewind Backups was easy to install and started protecting our store data immediately. The interface is straightforward, and the features provide peace of mind knowing ..."

    Developer replied. Read on Shopify

  • 5 starsMay 7, 2026myembroideredgifts-comUnited States7 months using the app

    "We migrated from Bigcommerce to Shopify. We trust Rewind to provide backups in case of any unfortunate data loss. We used Rewind on our Bigcommerce ..."

    Developer replied. Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • Rewind Backups Shopify app screenshot: What's Covered by Standard Shopify Backups
    1 of 5: What's Covered by Standard Shopify Backups
  • Rewind Backups Shopify app screenshot: Backup Shopify with the Rewind Vault
    2 of 5: Backup Shopify with the Rewind Vault
  • Rewind Backups Shopify app screenshot: Rewind Backups for Shopify - Versions
    3 of 5: Rewind Backups for Shopify - Versions
  • Rewind Backups Shopify app screenshot: Backups for Shopify - Backup Reports
    4 of 5: Backups for Shopify - Backup Reports
  • Rewind Backups Shopify app screenshot: Shopify Backup - Customer Support
    5 of 5: Shopify Backup - Customer Support

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Rewind

Apps in the dataset:
1
Address:
333 Preston Street, Suite 200, Ottawa, ON, K1S 5N4, CA
Support email domain:
rewind.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, changelog

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
  • Back up your store automatically with real-time, daily, and on-demand options.
  • Restore multiple items at once, including entire collections or brands.
  • Stay protected when AI Toolkit or apps make bulk store changes.
  • Monitor store health and third-party app downtime with Rewind Protection Suite.
  • Set up in minutes and get support from a knowledgeable, responsive team.

Automated backup and restore for your store. The safety net for AI Toolkit, Sidekick, and Magic.

Rewind Backups protects your store by automatically backing up products, themes, collections, customer data, and more.

As AI tools like Shopify Magic and AI toolkit reshape how you manage your store, changes happen faster than ever. When a mistake, app error, or import issue happens, you can restore your store or individual items with just one click.

Rewind Protection Suite adds 24/7 downtime monitoring, automated QA testing, and alerts for bulk product changes to help you protect sales.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

630 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.