Shopify app
EmergingAnswerbase Product Knowledge
Know what customers need before they buy.
- Rating on Shopify
- 5.0(11)
- Reviews
- 11
- Developer
- Lumin Creative
- Launched
- April 25, 2018
- Pricing
- From $149/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.58
category median 4.50
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 11
Starting price
$149/month
band: $100 to $299
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $149/month | $1490/year | none | none stated | Know what customers need before they buy; Generate and publish product knowledge; Improve product page conversions; Increase organic traffic; Supports up to 1,000 pages |
| Business | $399/month | $3990/year | none | none stated | Everything in Starter; Product Knowledge Intelligence; Customer and search demand intelligence; AI content recommendations; Supports up to 5,000 pages |
| Advanced | $799/month | $7990/year | none | Answerbase also supports larger ecommerce sites through Business and Enterprise plans, if over 50K widget/page requests | Everything in Business; Competitor intelligence; Accelerated optimization; Enterprise-scale product knowledge; Supports up to 15,000 pages |
Rating distribution
11 ratings on the listing when last refreshed.
- 5 stars11(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 27, 2025The Pet Health and Nutrition CenterUnited States8 months using the app
"The AnswerBase question and answer format was seamlessly incorporated into our Shopify Store. The customer support is very responsive. James is extremely helpful and makes ..."
5 starsJul 3, 2025furbabyfeeder.comUnited States3 months using the app
"The Q&A software has been incredibly helpful for our team. It allows us to post timely, relevant content that addresses common questions and concerns. Not ..."
5 starsJul 24, 2023FelicitailsUnited States4 months using the app
"Working with James and the team at Answerbase has been a true pleasure. As we are scaling our product inventory, services and overall content experience ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Content types
- Descriptions
- Collection descriptions
- Blog posts
- FAQs
Content creation
- AI generation
- Bulk editing
- Import and export
SEO
- Blog SEO
- Collection SEO
- Auto-optimization
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Gorgias 148 apps
- Listrak 8 apps
- shopper approved
- Zendesk 101 apps
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Lumin Creative
- Apps in the dataset:
- 1
- Address:
- Plaza de Cataluña 1, Edificio Triangle, 4rto piso, Barcelona, B, 08002, ES
- Website:
- answerbase.com
- Support email domain:
- answerbase.com
- English support:
- yes
- Resources:
- Privacy policy
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 70 words.Show
- Discover what customers need to know before they buy.
- Prioritize product knowledge using customer demand and competitor insights.
- Generate AI-powered product FAQs, buying guides, and product content.
- Increase conversions, organic traffic, and AI visibility.
Know what customers need to know before they buy with Product Knowledge Intelligence.
Answerbase helps Shopify merchants discover exactly what customers need to know before they buy. Our Product Knowledge Intelligence™ platform analyzes customer questions, product reviews, competitor content, and product information to identify high-value content opportunities. Publish AI-assisted FAQs, product content, and buying guidance that increases conversions, grows organic traffic, and improves AI visibility across search and shopping experiences.
Questions and comments
Questions people ask about Answerbase Product Knowledge, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
11 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.